Senior Manager Customer Advocacy jobs in United States
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Enable · 2 weeks ago

Senior Manager Customer Advocacy

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level
date7+ years exp

Enable is a company focused on simplifying pricing and rebate management through its intelligent platform. As a Senior Manager, Customer Advocacy, you will elevate the customer voice and strengthen programs that enhance customer engagement and advocacy, ultimately turning customer success into market momentum.

B2BCloud Data ServicesFinanceSaaS

Responsibilities

Design, lead, and evolve the Customer Advisory Board into a high-value forum that delivers strategic value to top customers and drives actionable business insights
Manage customer awards that highlight innovation, leadership, and measurable impact
Build and scale user groups that create meaningful customer-to-customer connection
Lead a strong reference and storytelling program including case studies, testimonials, videos, and reviews
Partner with Customer Success, Sales, Product Management, Value Consulting and Marketing to identify advocates and amplify customer success
Translate customer outcomes into compelling, ROI-backed stories that influence the market and support expansion

Qualification

Customer AdvocacyCustomer MarketingSaaS experienceROI-focused contentStorytellingExecutive presenceCommunication skillsCollaboration skills

Required

7 to 10+ years in Customer Advocacy, Customer Marketing, or related SaaS roles
Proven experience running or elevating advocacy programs including CABs, user groups, awards, or reference programs
Experience creating ROI-focused content and turning complex product value into clear customer messaging
Exceptional storytelling, communication, and collaboration skills with the ability to influence stakeholders across Customer Success, Sales, Product Management, and Marketing
Executive presence and the ability to facilitate high-value customer conversations

Benefits

Unlimited Paid Time Off:
Wellness Benefit:
Comprehensive Insurance:
Lucrative Bonus Plan:
Equity Program:
Career Growth:
Learning & Development:

Company

Enable

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Enable is a startup developing a cloud-based software tool for business-to-business rebate management.
dateFounded in 2016
location
San Francisco, California, USA
people-size501-1000 employees
web-link
http://enable.com

Funding

Current Stage
Late Stage
Total Funding
$276M
Key Investors
Lightspeed Venture PartnersInsight PartnersNorwest
2024-01-03Series Unknown
2023-11-07Series D· $120M
2022-10-18Series C· $94M

Leadership Team

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Andrew Butt
Founder and CEO
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Nick Rose
Chief Financial Officer
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Recent News

lsvp.com
Lightspeed Venture Partners portfolio - Enable(Anoushka Vaswani - Partner, Shaurya Aggarwal - Partner)
2026-01-06
Tenable Holdings, Inc.
Tenable Recognized for AI Leadership with Globee Award for AI-Powered Security
2025-06-16
SalesTech Star
Enable Taps Phil Davis as President to Drive Scale and Transformation
2025-05-17
Company data provided by crunchbase