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Firstrust Bank · 1 day ago

Part-Time Teller - Conshohocken

Conshohocken, PA

Part-time

Onsite

Entry Level

1+ years exp

Firstrust Bank is one of the region’s foremost community banking institutions that values leadership and employee growth. They are seeking a Part-Time Teller who will provide exceptional customer service, handle transactions, and build relationships with customers to support their financial needs and the bank's growth.

BankingCommercialFinanceFinancial Services

Responsibilities

Greet customers with a warm and friendly smile, creating a welcoming atmosphere that reflects our commitment to exceptional service specifically embracing and demonstrating MAGIC of customer service strategies

Provide service to customers in a timely and professional manner, to expand the customer base through consultative sales techniques, and to perform all the tasks associated with the direct handling of funds received or paid to customers in their day-to-day banking transactions

Process transactions efficiently and accurately such as deposits, withdrawals, loan payments, and account inquiries, ensuring accuracy and compliance with banking regulations

Handling large sums of cash and maintaining assigned limits; cash settlement; supervisory responsibilities in support of branch leadership and goals

Educate customers on our wide range of banking products and services, helping them make informed decisions that meet their financial needs and sales goals

Build strong relationships with customers, taking the time to understand their unique financial situations and offering personalized solutions including opening deposit products and selling consumer credit products with an NMLS License

Identify opportunities to cross-sell bank products and services, maximizing customer satisfaction and contributing to the bank's growth

Stay up to date with industry trends and product knowledge, attending training sessions and workshops to enhance your skills and expertise

Collaborate with team members and other departments to ensure seamless integration of services and provide exceptional customer experiences

Adhere to banking regulations and compliance standards, maintaining the highest level of integrity and confidentiality in all transactions

Embrace a culture of continuous improvement, actively seeking feedback and implementing strategies to enhance operational efficiency and customer satisfaction. Continuously looks for ways to contribute to the overall team performance

Proactively resolves all customer issues. Will work with a sense of urgency to meet and exceed customers’ needs and expectations, while taking ownership and accountability of customer issues and complaints

Responsible for sales goals to expand the customer base through consultative sales techniques. Will build relationships and sell consumer credit products with an NMLS license with a strong understanding of basic features and benefits of all Firstrust products and services

Reports on teller differences daily

Will assist Universal Supervisor Teller, verify cash shipments, conduct teller, vault and ATM audits as needed

Will comply with all opening and closing procedures

Qualification

Cash handlingCustomer serviceSales techniquesBasic computer skillsBanking regulations knowledgeInterpersonal skillsCommunication skillsOrganizational skillsProblem-solving skillsAdaptability