JustAnswer · 2 weeks ago
Product Designer II
United States
Full-time
Remote
Mid, Senior Level
5+ years expJustAnswer is the leading AI + Human professional services platform, on a mission to revolutionize how people access expert help. They are seeking a Product Designer II to shape user experiences by designing thoughtful interfaces and collaborating with various teams to enhance brand experiences through innovative design and storytelling.
AdviceCustomer ServiceQ&A
Responsibilities
Design and deliver AI-powered, data-driven user experiences that increase engagement, conversion, and retention
Design intuitive, elegant experiences across web and mobile platforms—from exploration through launch
Create and edit short-form video and motion assets, using AI tools to accelerate production and elevate quality
Build upon and refine our design system, ensuring consistency, accessibility, and polish across touchpoints
Create polished, executive-level presentation decks that effectively communicate key insights, strategy, and recommendations to senior leadership
Actively co-create with AI tools (Figma AI, Galileo, Lovable, Uizard, Make, ChatGPT, etc.) to enhance speed, creativity, and iteration cycles
Partner closely with Product, Engineering, and Analytics teams to ensure design decisions align with business goals and user needs
Advocate for user-centric design through prototypes, storytelling, and data-backed insights
Mentor peers and contribute to cultivating a strong design culture
Qualification
Required
5–8 years of experience as a Product Designer / UX Designer, ideally in a consumer-tech, e-commerce, or product-led organization
Demonstrated ability to translate insights and complex requirements into simple, intuitive experiences
Strong proficiency in Figma, Adobe Creative Suite, with hands-on familiarity using AI-driven design tools as part of your workflow
Ability to translate complex requirements into simple, elegant user experiences
Strong understanding of usability, user research, accessibility, and design systems
A growth mindset — eager to learn, experiment, and continuously evolve design practices
Drive innovation through AI-powered design methods and modern design best practices
Exceptional communication and collaboration skills across cross-functional teams
Expertise in visual design, typography, interaction design, and storytelling through motion
Ability to lead critiques, present design rationale, and align teams around a shared vision
Familiarity with design systems, accessibility best practices, and iterative, data-informed processes
A portfolio that reflects both your craft and your thinking—showing not just what you made, but how you approached it
Benefits
Flexible, remote-first environment
Equitable rewards
Career growth opportunities
Supportive community
Company
JustAnswer
Pearl (parent company of JustAnswer, Fount and more) is the leading AI company powering the independent professional economy.
501-1000 employees
H1B Sponsorship
JustAnswer has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (15)
2023 (12)
2022 (14)
2021 (5)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$50.7MKey Investors
Crosslink Capital
2012-10-08Series B· $25.7M
2012-06-19Series A· $25M
Leadership Team
Andy Kurtzig
CEO
Joseph Holguin
Product Manager
Recent News
2025-11-05
Company data provided by crunchbase