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Chase · 1 week ago

Investigation Manager, Vulnerable Adult- Vice President

8181 Communications Pkwy Bldg B, Plano, TX, 75024, US

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Chase is a leading financial institution dedicated to providing innovative financial solutions. They are seeking an Investigation Manager for their Global Security team to supervise investigations of elder and vulnerable adult financial exploitation, ensuring compliance with regulations and internal policies while analyzing risks and recommending process improvements.

BankingFinancial Services

Responsibilities

Manage the investigation process with a focus on gathering evidence for elder/ vulnerable adult investigations while ensuring compliance with regulatory requirements as well as internal policies and procedures

Ensure team compliance and collaboration with referrals to applicable Adult Protective Service (APS) agencies and/or state regulators

Work closely with Risk and other key Line of Business (LOB) personnel to analyze controls based on investigation findings and recommend enhancements/remediation when deficiencies or opportunities are identified

Work closely with Americans with Disabilities Act (ADA) Compliance, ADA

Work effectively with JPMC's technology support teams to discover how frauds occur through a deep understanding of JPMC systems and the processes that support them

Maintain strong liaison and working relationships with all federal, state and local law enforcement and regulatory agencies, including international enforcement agencies

Incorporate feedback from Investigators to identify credible, actionable intelligence

Qualification

Financial fraud investigationsRisk analysisLiaison with law enforcementRegulatory complianceTeam managementCommunication skillsCFE certificationCourt room testimonyMBA

Required

Bachelor's degree in Criminal Justice, Business, related field or work experience

10+ years of experience in financial fraud investigations or related law enforcement

Advanced understanding of fraud and risk, working with internal management, and acting as a liaison with the law enforcement community at the local, state, federal, and international levels

Ability to manage staff spread across diverse geographies

Ability to coordinate, work with and gain the trust of business stakeholders, technical resources, and third-party vendors

Able to articulate sophisticated fact patterns to non-technical line of business risk partners and memorialize investigations into regular reporting requirements

Excellent written and verbal communication skills are required