Akkodis · 2 weeks ago
Mortgage Consultant
Akkodis is seeking a Quality Control Analyst (Mortgage Servicing) to join their team in Cincinnati, OH. The role involves reviewing mortgage servicing documents to ensure compliance with regulations and proper handling of loans, including the foreclosure process and assistance options for borrowers.
Responsibilities
Understanding job requirements and consistent delivery to set targets
Review of 1098/1099 documents
Ensure rate adjustment was correctly calculated, and the required notices sent within the regulatory requirements
Audit Bankruptcy documentation to confirm loans in a bankruptcy stage are properly handled
Review of documents to confirm that loan payments are processed correctly and applied to the loan appropriately as per Note and applicable regulations
Documents review to confirm the proper filing of claims to mortgage insurance providers
Audit documentation to confirm proper processes are followed for the collection of missed payments, solicitations of assistance options, and the mailing of required notices, and pull a soft credit report
Confirms escrow account functions are being performed properly
Review of documents to confirm loans impacted by a FEMA declared disaster event are being serviced correctly and applicable assistance is being provided
Audit documentation to confirm the foreclosure process, from initiation through final settlement is completed in a timely manner and in accordance with applicable policies, regulations, federal, state, and local laws
Review of documents to confirm loans are being serviced correctly for both monitored and unmonitored hazard claims
Review of loans with Lender Placed Insurance (LPI) that were sent appropriate notices before the LPI was applied to the loan and the LPI was removed when required
Audit documentation to confirm loans have been carefully reviewed for assistance options, all eligible programs have been offered, the finalization of a permanent assistance option is completed, and the loan is removed from the Loss Mitigation Workstation in a timely manner when appropriate
Review of documents to confirm the payoff provided was accurate and the lien release process was completed properly
Audit loans to confirm whether loan-servicing records are properly transferred (i.e., loan data, amounts, documents, and established policies are followed)
Maintaining service level standards
Responding to all emails efficiently
Adhering to all checklist requirements
Qualification
Required
Minimum 24-36 months of US mortgage servicing experience
Knowledge of the mortgage servicing process, documentation and loan terminology
Strong communication skills, verbal and written
Strong analytical skills
Demonstrated ability to resolve complicated issues as they arise
Flexible (Willingness to work in night shift)
Knowledge of MS Office
Positive and flexible attitude
Attention to detail
Customer focused
Good Team Player/Strong Interpersonal skills
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
An EAP program
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay
Company
Akkodis
Akkodis provides digital engineering solutions for sustainable and innovative industries.
H1B Sponsorship
Akkodis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (141)
2024 (121)
2023 (67)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-11-10
Canada NewsWire
2025-11-06
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