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Litmos · 1 day ago

Senior Vice President, Revenue Operations

United States

Full-time

Remote

Director/Executive

$260K/yr - $285K/yr

12+ years exp

Litmos is a leader in eLearning solutions for top-performing companies, seeking a Senior Vice President of Revenue Operations. This role involves designing and executing operational strategies for marketing, sales, and customer success operations, while ensuring alignment and efficiency across revenue-generating functions.

E-LearningEducationMarket ResearchMessagingPresentationsSaaSSkill AssessmentSoftwareTrainingVideo

Responsibilities

Build and lead the Global Revenue Operations function, covering Marketing Ops, Sales Ops, CS Ops, GTM Intelligence, and GTM technology

Partner with Executive Leadership Team (ELT) and GTM leaders to ensure alignment across the full customer lifecycle

Define and refine GTM strategy, operational models, and key success metrics

Create a high-performing, inclusive, engaged, growth environment within your dispersed team

Design and scale repeatable, efficient processes across marketing, sales, and customer success

Implement best practices for lead management, pipeline management, account planning, customer retention, and expansion

Champion cross-functional process improvements to reduce friction and accelerate growth

Own the revenue tech stack (CRM, marketing automation, CS tools, analytics platforms), ensuring it scales with business growth

Establish and maintain a unified data model across the customer journey

Deliver actionable insights and dashboards to enable executive decision-making

Build accurate forecasting models and revenue reporting frameworks across regions and segments

Partner with Finance and regional leaders to deliver predictable revenue outcomes

Drive annual and quarterly planning, including territory design, quota setting, and resource allocation

Ensure operational excellence across multiple geographies and customer segments

Tailor GTM processes to regional needs while maintaining global consistency

Support international expansion through scalable systems, processes, and playbooks

Qualification

Revenue OperationsSaaS metricsForecastingRevenue tech stackData analyticsStakeholder managementLeadershipCross-functional collaborationStrategic thinking