TTEC Digital · 2 days ago
Proposal Manager
Austin, TX
Full-time
Hybrid
Mid, Senior Level
$75K/yr - $118K/yr
5+ years expTTEC Digital is a company focused on enhancing customer experience through employee engagement. They are seeking an experienced Proposal Manager to develop and execute winning proposals, collaborate with sales teams, and ensure proposals meet client needs and RFx requirements.
AnalyticsArtificial Intelligence (AI)Information Technology
Responsibilities
Analyze RFx requirements and advise the RFx team on how to submit high-quality proposal documents by the deadline. This includes evaluating and scoring intake surveys to make recommendations on a go/no-go decision
Lead a virtual pursuit team to complete the response on time, including developing a detailed proposal plan with a schedule and requirements matrix. Identify risks to a compelling, compliant proposal and take corrective action / escalate when necessary
Guide sellers in crafting win themes and storyboarding the overall response submission
Create proposal content and edit the content others submit to ensure win themes and proof points are used in compliance with the win strategy, client articulated format/instructions, and client objectives
Provide quality assurance of other proposal management team members’ proposals to check for consistency in the branding of our company and our services, including collaborating with internal SMEs on content that presents us as “one TTEC,” regardless of the technical platform(s) being proposed
Manage existing and moderate new content in the Responsive content library in collaboration with various SMEs and departments (Finance, Legal, Human Capital)
Use internal AI tools to improve efficiency in developing proposals
Support data tracking on RFx win and down selection rates in Dynamics 365 CRM
Collaborate with colleagues at TTEC Engage, platform manufacturers, and RFx primes (when TTEC Digital is the sub) to ensure clear communication on roles and responsibilities and internal milestones and deadlines
Qualification
Required
5+ years of experience in proposal development with 3-5 years of experience leading the proposal response process, which includes proven analytical and problem-solving skills
Strong background developing win strategies, proposal plans, and other key deliverables for a successful proposal
Understanding of basic graphic principles for formatting a proposal
Proven strong writing, editing, and proofing skills
Strong working knowledge of Microsoft Office 365 platforms, with an emphasis on the ability to work with MS Teams, MS D365, and MS SharePoint
Preferred
APMP certification is a plus, or experience with APMP, Shipley, and/or similar methodologies
Experience using Responsive (formerly RFPIO) RFx Solutions platform or other related cloud-based RFP Platforms is desired
Experience working on and leading remote teams
Experience with contact center technology, professional services, or cloud hyperscalers/platform leaders is preferred
Benefits
Medical, dental, vision
Tax-advantaged health care accounts
Financial and income protection benefits
Paid time off (PTO) and wellness time off.
Company
TTEC Digital
TTEC Digital is an IT consulting firm that provides CX strategy, data and analytics, and AI solutions.
1001-5000 employees
H1B Sponsorship
TTEC Digital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (18)
2023 (17)
2022 (26)
2021 (12)
2020 (11)
Funding
Current Stage
Late StageLeadership Team
Dave Seybold
Chief Executive Officer
Recent News
2025-11-14
Company data provided by crunchbase