Johnson Memorial Health · 1 week ago
PATIENT SERVICE REPRESENTATIVE- INTERNAL MEDICINE
Franklin, IN, US
Full-time
Onsite
New Grad, Entry LevelJohnson Memorial Health is a nationally-recognized network of physicians, services and healthcare resources based in Johnson County, Indiana. They are seeking a Patient Service Representative to handle patient check-in and check-out duties, manage medical charts, and assist with appointment scheduling and insurance verification.
Hospital & Health Care
Responsibilities
Greets and checks-in patients in a professional manner as evidenced by demonstrating concern for patients in a helpful and positive way
Verifies and inputs accurate patient demographic and insurance information
Completes the registration process, by accurately identifying the patients and verifying accurate financial information by identifying proper payers. This includes obtaining Photo ID and obtaining signatures on patient intake forms (i.e., HIPAA, Treatment Consent, Financial Responsibility, Assignment of Benefits, and other forms as required)
Prepares medical charts for appointments, assuring that dictations, pertinent medical information and updated demographics/insurance information is placed in patient's chart
Prints superbills
Checks-out patients; prints and gives patient any forms needed such as Visit Summary and Workers’ Comp Check Out Instructions. Schedules next appointment if needed. Collects co-pays and balances due. May enter diagnosis code(s) based upon information given by providers. Posts patient payments and balances cash drawer daily
Answers multi-line phone and directs calls appropriately
Schedules appointments and documents "no-show" appointments. Completes all paperwork and documentation for dismissal of a patient
Depending on particular office site, may perform one or more of the following duties:
Reviews account balances of scheduled patients and addresses any "past due" balances. Explains financial assistance options and directs patients to schedule appointments with the Claim Aide if non-insured or under-insured
Completes patient medication assistance forms
Obtains pre-certification and prior authorization from payors for office visits
Types correspondences for provider(s)
FSA only: Makes colonoscopy packets and sends them out to patients in which a referral has been received
Clearly communicates and continuously supports the Mission and Values of JMH
Performs additional duties not addressed here as assigned by the Practice Administrator and/or JMH executive leadership staff
Conducts all activities in compliance with applicable laws, regulations, standards, and JMH policies and procedures including Blood and Body Substance Precautions
Qualification
Required
High School Diploma or equivalent required
Preferred
Previous physician office, cashier or insurance experience preferred
Company
Johnson Memorial Health
Johnson Memorial Health is an Indiana based, full-service healthcare system serving Johnson County and the surrounding areas.
Founded in 1947
1001-5000 employees
H1B Sponsorship
Johnson Memorial Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
Funding
Current Stage
Late StageLeadership Team
Dave Dunkle MD, MBA
CEO
Rick Kester
Chief Operating Officer
Company data provided by crunchbase