Nova ยท 2 weeks ago
Account Manager Trainee
Santa Clara, CA
Full-time
Onsite
New Grad, Entry Level
$4,100/mo - $5,000/moNova Management is seeking an ambitious Account Manager Trainee to join their team. In this role, you will learn to manage customer accounts, process sales orders, and develop business relationships while delivering outstanding customer service.
Building MaintenanceCommercialFacilities Support Services
Responsibilities
The daily responsibilities will include working with customers to understand their service needs and provide clear, helpful solutions for telecommunication products
Manage customer account updates, renewals, and service adjustments to ensure a smooth customer experience
Maintain organized and accurate records of customer account information to create a superior customer experience
Collaborate with sales teams to ensure consistent service delivery
Be proactive in answering questions and finding solutions for customers
Process all sales orders accordingly
Uphold our company's commitment to excellence, teamwork, and exceptional customer care
Qualification
Required
Experience in customer service, sales, retail, hospitality, or business role
Excellent communication skills with the ability to explain details clearly to customers
Detail-oriented, organized, and capable of managing multiple customer accounts efficiently
Positive, solution-focused attitude with a passion for helping customers
Comfortable using systems to track progress and support customer metrics
Ambitious, adaptable, and ready to expand skills into a leadership role as an Account Manager Trainee
Benefits
401(k)
401(k) matching
Employee assistance program
Professional development assistance
Referral program
Company
Nova
Commercial cleaners, Leeds West Yorkshire
Founded in 2020
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase