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NEOGOV · 5 days ago

Legal Actions and Data Management Section Supervisor - Public Service Manager 1

Des Moines - 50319 - Polk County, IA

Full-time

Hybrid

Mid, Senior Level

$69K/yr - $122K/yr

4+ years exp

NEOGOV is seeking a Public Service Manager 1 to join the Iowa Department of Health and Human Services' Division of Public Health. This role involves managing the Legal Actions and Data Management section, overseeing vital records administration, and ensuring compliance with Iowa law.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Directly manages and reviews/evaluates and approves the work of subordinate team members. Responsible for all duties common to supervision such as: writing and conducting performance evaluations and providing constructive feedback based on observations and facts noted; making hiring decisions; providing on-boarding training to new employees; ensuring employees receive on-going training and development; approving leave requests, time sheets and expenses; investigating employee misconduct and making discipline decisions; approving work schedules; assigning work responsibilities to staff; making final determination of work priorities; measuring progress for deliverables; and recommending process changes when appropriate

Provides oversight to the Legal Actions and Data Management section within the Bureau of Health Statistics by providing program management, supervision, leadership, and coaching for the team members assigned to each program. The Legal Actions and Data Management section provides administration of the modification of vital records that occur in Iowa and management of vital record data. This position will:

Set and determine priorities and continual improvement for section function areas

Oversee contractual agreements, data sharing agreements, and research agreements related to vital records data sharing

Manage the state vital records database and technology to ensure confidential data is secure and provides for efficient, continuous operations. This includes managing any IT vendor contracts and serving as the project lead for the state vital records database

Work with the Attorney General’s Office, HHS legal representation, attorneys, and others necessary to ensure compliance with Iowa law

Serve as the Security Coordinator for the Legal Actions and Data Management section. The security coordinator is the person or persons responsible for establishing and implementing security and fraud prevention standards regarding vital events

Act as a liaison for law enforcement related to criminal activity involving vital event records and associated fraud, as well as working with HHS’s Data and Privacy Bureau personnel to ensure security, privacy, confidentiality, and preservation of vital records data

Assist in the development of policy for modification and data management functions of the section

Interpret and implement bills signed into law that impact modifications, registries, and data management/sharing under the Bureau of Health Statistics

Works closely with the Bureau Chief of Health Statistics in developing, implementing, and evaluating ongoing bureau policies, functions, and activities related to the Legal Actions and Data Management section

Qualification

SupervisionProgram managementData managementBudgetingProcurementLegal processesProfessionalismCustomer serviceTraining developmentConfidentialityAttention to detailProblem solvingCommunication skillsCollaboration

Required

Professionalism

Supervision and management experience

Confidentiality

Ability to multi-task in a fast-paced environment with multiple interruptions

Ability to organize, prioritize, track, and follow-up

Ability to write statements of work (SOW) and requests for proposals (RFP)

Ability to effectively implement outcome-focused planning

Customer service

Attention to detail

Problem solving

Excellent verbal and written communication skills

Ability to effectively collaborate with internal and external customers

Develop, organize, maintain, and provide a variety of data from multiple sources

Develop and deliver training

Graduation from an accredited four-year college or university and experience equal to four years of full-time work in program administration, development, management, or operations

Eight years of full-time work experience in program administration, development, management, or operations

Four years of full-time work experience in program administration, development, management, or operations and a combination of a total of four years of education and full-time experience

Two years of full-time work experience in program administration, development, management, or operations and a combination of a total of four years of education and full-time experience and a combination of a total of two years of graduate-level education and full-time experience

Current, continuous experience in the state executive branch that includes one year of full-time work as a Public Service Supervisor or comparable specific management-level position

Preferred

Experience with managing IT vendor relationships

Demonstrated success in budgeting and procurement experience

Strong communication skills for translating technical concepts into actionable programmatic terms for leadership and program staff

Experience with legal processes, working with attorneys, law enforcement, and fraud and/or security planning

Benefits

Health, Dental, and Vision Coverage:Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!

Paid Time Off:Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).

Retirement Plans:Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).

Flexible Spending Accounts:Take advantage of flexible spending accounts for medical and dependent care expenses.

Insurance Coverage:Benefit from life insurance and free long-term disability insurance for added peace of mind.

Employee Assistance Program:Access resources and support through our Employee Assistance Program for personal and professional challenges.

Employee Discount Programs:Enjoy discounts on a variety of goods and services through our employee discount programs.