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Akkodis · 1 week ago

MYNT Onboarding Specialist

Marcus Hook, PA

Full-time

Onsite

New Grad, Entry Level

$20/hr - $22/hr

Akkodis is seeking a MYNT Onboarding Specialist for a contract position. In this role, you will provide industry-leading customer service, including remote installation support, software training, and technical support for point-of-sale terminals and peripherals.

Information Technology & Services

H1B Sponsor Likely

Hiring Manager

Jitendra Singh (LSS Yellow Belt)

Responsibilities

Provide a positive customer experience through the entire project process from installation to go live

Guide customers through the remote installation of MYNT POS systems, including hardware, network, and software set-up

Assist customers with creating and making changes to menus

Provide remote training for our POS systems

Provide technical support to dealers and end users

Provide troubleshooting and analysis support via phone and email

Perform remote desktop sessions to aid in troubleshooting process

Record detailed notes on hardware/software issues

Qualification

Computer hardware knowledgeTroubleshooting skillsTechnical degreeSalesforce experiencePoint Of Sale experienceBilingual (English - Spanish)Communication skillsOrganizational skills

Required

2-year technical degree or equivalent experience

Excellent communication skills and the ability to professionally communicate with customers over the phone and in written communication

Extensive computer hardware and software knowledge

Ability to proficiently troubleshoot technical hardware issues

High attention to detail with the ability to learn on the fly

Friendly professional personality with ability to keep composure during difficult calls

Excellent organizational skills and the ability to prioritize tasks appropriately

Preferred

Experience with Salesforce or other CRM

Point Of Sale software experience

Experience training/introducing end users to Software programs

Bilingual (English - Spanish)

Benefits

Medical/Dental/Vision

401K

PTO/Paid Holidays

Company

Akkodis

Glassdoor3.3

Akkodis provides digital engineering solutions for sustainable and innovative industries.

Zug, Zug, CHE

10001+ employees

https://www.akkodis.com

H1B Sponsorship

Akkodis has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (141)

2024 (121)

2023 (67)