Akkodis ยท 1 week ago
MYNT Onboarding Specialist
Akkodis is seeking a MYNT Onboarding Specialist for a contract position. In this role, you will provide industry-leading customer service, including remote installation support, software training, and technical support for point-of-sale terminals and peripherals.
Responsibilities
Provide a positive customer experience through the entire project process from installation to go live
Guide customers through the remote installation of MYNT POS systems, including hardware, network, and software set-up
Assist customers with creating and making changes to menus
Provide remote training for our POS systems
Provide technical support to dealers and end users
Provide troubleshooting and analysis support via phone and email
Perform remote desktop sessions to aid in troubleshooting process
Record detailed notes on hardware/software issues
Qualification
Required
2-year technical degree or equivalent experience
Excellent communication skills and the ability to professionally communicate with customers over the phone and in written communication
Extensive computer hardware and software knowledge
Ability to proficiently troubleshoot technical hardware issues
High attention to detail with the ability to learn on the fly
Friendly professional personality with ability to keep composure during difficult calls
Excellent organizational skills and the ability to prioritize tasks appropriately
Preferred
Experience with Salesforce or other CRM
Point Of Sale software experience
Experience training/introducing end users to Software programs
Bilingual (English - Spanish)
Benefits
Medical/Dental/Vision
401K
PTO/Paid Holidays
Company
Akkodis
Akkodis provides digital engineering solutions for sustainable and innovative industries.
H1B Sponsorship
Akkodis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (141)
2024 (121)
2023 (67)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-11-10
Canada NewsWire
2025-11-06
Company data provided by crunchbase