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Citizens National Bank · 1 day ago

Full Time Teller

Van Wert, OH, US

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Citizens National Bank is a community banking institution located in Van Wert, OH, seeking a Full Time Teller. The role involves developing customer relationships by providing a full range of banking products and services, ensuring accurate and efficient transactions.

BankingCommercialCredit CardsFinancial ServicesSmall and Medium Businesses

Responsibilities

Provides service to bank customers, including deposits, withdrawals, postings and information updates

Receive deposits and cash checks for customers, verifying customer balances on any checks larger than the amount specified in the check cashing procedures, to ensure safety for the customer as well as the bank

Maintain currency and coin supply as prescribed by bank policy, and be familiar with all security equipment and safety procedures

Ensure that all transactions recorded at the teller station are balanced while on duty

Assist customers with their questions to enhance their relationship with the bank

Assist customers by verifying balances, receiving changes of customer information and closing out accounts as requested

Introduce new services to customers as appropriate, adhering to the bank's cross-selling policies and procedures for tellers

Verify night depository bags and envelopes and maintain accurate transaction logs on these items, as assigned

Assists customers with service requests, addressing complaints and researching account problems

Qualification

Cash handling experienceCustomer service skillsComputer proficiencyCommunication skillsProfessionalismProblem-solving abilityTime management

Required

High school diploma or GED

Six to twelve months experience being responsible for cash and balancing

Must have experience working with computers and be familiar with basic types of software such as Word, Excel and Outlook

Must have stellar written and verbal communication skills

High level of professionalism

Ability to understand and carry out instructions furnished in written, oral, or diagram form. Must have the ability to deal with problems involving several concrete variables in standardized situations

Must maintain a well-developed working knowledge of the bank's products and services, along with the applicable regulations and operating systems

Must have the ability to manage multiple priorities and meet deadlines