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Lifepoint Health® · 1 week ago

Financial Counselor- Full Time, Behavioral

1303 W Kennedy Blvd, Tampa, FL, 33606, US

Full-time

Onsite

New Grad, Entry Level

Lifepoint Health is a diversified healthcare delivery network committed to making communities healthier. The Financial Counselor will provide accurate billing information, implement collection measures, and ensure patient accounts are verified and documented appropriately.

Health CareHospitalMedicalRehabilitation

Responsibilities

Provides accurate account and billing information to required departments within timelines specified

Ensures the effective implementation of collection measures for uncollected co-pays, deductibles and coinsurance

Serves as additional point of contact regarding benefit determination within departmental timelines

Maintains self-pay/ self-pay after insurance work list and ensures accounts are worked daily and documents appropriately within the software system

Provides required follow-up on all patient accounts with the goal of collecting any patient co-pays, deductibles and coinsurance at the time of services rendered

Ensures that all admitted patient accounts have been verified, corrected, and completed within 24 hours of admission

Gathers and collects all pertinent financial information in order to accurately assess the patient’s information

Identifies candidates eligible for charity and submits charity requests with the appropriate financial documentation

Works with uninsured patients to identify potential Medicaid eligibility and makes the appropriate referrals to internal or external agencies

Maintains Medicaid Pending Log daily and reports any change in Medicaid status to the Central Billing Office

Maintains front-end collections log daily

Reports any system problems or billing/ verification/ collection issues to supervisor

Maintains the patient’s account with all appropriate documentation in a timely manner

Knowledgeable of specific billing/ verification requirements of various carriers

Identifies patient refunds/balance transfers and documents the amounts

Processes all insurance requests from other departments and physician billing offices in a timely manner

Informs billing/ collections staff of any pertinent information needed to submit a “clean” claim when/ if charges occur during/ after visit

Qualification

Healthcare collectionsFinancial documentationBilling verificationMedicaid eligibilityCrisis Prevention TrainingCommunication skillsAttention to detail

Required

High school diploma or equivalent required

Previous experience in healthcare collections or a related field, or any combination of education, training, or experience in health care business office setting preferred

May be required to work flexible hours and overtime

Crisis Prevention Training (CPI) within 30 days of employment and prior to any patient contact

Preferred

Valid driver's license preferred

Benefits

Comprehensive Benefits: Multiple levels of medical, dental and vision coverage tailored benefit options for part-time and PRN employees, and more.

Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

Professional Development: Ongoing learning and career advancement opportunities.

Company

Lifepoint Health®

Glassdoor3.1

Lifepoint Health is a leading healthcare provider that serves patients, clinicians, communities and partner organizations across the healthcare continuum.

Founded in 1999