Reqroute, Inc · 4 days ago
Financial Customer Service Representative
Reqroute, Inc is seeking a Financial Customer Service Representative to support their internal clients. The role involves answering inbound calls, educating Financial Advisors on account services, and providing superior customer service in a fast-paced environment.
Staffing & Recruiting
Responsibilities
Answer inbound calls from our internal clients at the branches
Educate Financial Advisors on account services and capabilities
Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks
Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries
Qualification
Required
Excellent communication and organizational skills, attention to detail, and strong follow-up skills
Strong problem-solving skills
Flexible and adaptable to change
Proficient in Microsoft Office Suite
Windows navigation skills
Experience – 1-2 year minimum in call center environment
Excellent Communication skills
Strong organizational skills and attention to detail
Cannot be FINRA registered