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Franciscan Ministries · 1 week ago

Medicaid Liaison / Finance Assistant

Parma, OH

Full-time

Onsite

New Grad, Entry Level

$55K/yr - $60K/yr

Franciscan Ministries is a vibrant senior living community in Parma, Ohio, offering a variety of senior lifestyle options. They are seeking a detail-oriented and compassionate Medicaid Liaison / Finance Assistant to support the Business Office Manager in assisting residents and families with the Ohio Medicaid long-term care process while providing financial and administrative support.

Assisted LivingCommunitiesHealth CareNon Profit

Responsibilities

Assist residents and families with Ohio Medicaid long-term care applications, redeterminations, and renewals

Collect, review, and submit required financial and supporting documentation

Track application status and follow up with County Job and Family Services (CJFS) and the Ohio Department of Medicaid (ODM)

Communicate with Medicaid Managed Care Plans (e.g., CareSource, Molina, Buckeye, UnitedHealthcare) as applicable

Monitor Medicaid approval dates, eligibility changes, and patient liability amounts

Assist with resolving Medicaid denials, suspensions, and requests for additional information

Support Medicaid appeals and documentation requests when needed

Serve as a primary point of contact for residents and families regarding Medicaid and financial questions

Explain Medicaid rules, spend-down requirements, timelines, and financial responsibilities in a clear and respectful manner

Maintain confidentiality and compliance with HIPAA and facility policies

Provide administrative and financial support to the Business Office Manager

Assist with accounts receivable functions, including making daily deposits, private pay tracking, and balance follow-up

Support the setup, maintenance, and reconciliation of resident trust (personal needs) accounts in compliance with state and federal regulations

Assist with census tracking, billing audits, and financial reports

Help monitor insurance coverage, eligibility changes, and authorization periods

Assist with private pay to Medicaid conversions

Maintain accurate and organized financial records (electronic and paper)

Support professional and resident-centered collection efforts

Assist with scanning, filing, mailings, and other administrative business office duties

Perform additional finance and administrative duties as assigned by the Business Office Manager based on facility needs

Qualification

Medicaid eligibilityHealthcare financeNursing home billingOhio Medicaid regulationsPoint Click CareCustomer service skillsManage deadlinesOrganizational skillsCommunication skillsAttention to detail