IANS ยท 6 days ago
Senior Manager, Professional Development
Boston, MA
Full-time
Onsite
Mid, Senior Level
$104K/yr - $130K/yr
7+ years expIANS is seeking a Senior Manager for Professional Development to lead a team of project managers responsible for delivering and scaling their professional development products. The role focuses on driving client engagement, product performance, and cross-functional alignment to support revenue growth and participant outcomes.
Cyber SecurityNetwork SecuritySecurity
Responsibilities
Manage, coach, and develop project managers to ensure consistent execution and high-quality delivery across programs
Set priorities, allocate resources, and serve as the senior escalation point for client, product, and operational issues
Foster a culture of accountability, continuous improvement, and data based decision-making
Evaluate product performance and identify opportunities to enhance value, scale delivery, and drive growth
Lead product improvement initiatives, partnering with Technology, Product, and BI to inform roadmap decisions and optimize user experience
Use data and client insights to shape program evolution and future capabilities
Oversee participant onboarding and engagement strategy to ensure clarity of goals and program impact
Partner closely with Sales and Account Managers to elevate client experience, support renewals, and strengthen alignment with client needs
Gather and synthesize client and participant feedback to inform improvements and future enhancements
Oversee operational workflows, ensuring accuracy in reporting, Faculty payments, session logistics, and curriculum delivery
Drive process improvements and cross-functional initiatives that enhance scalability and operational efficiency
Maintain strong partnerships with BI, Technology, and internal stakeholders to improve systems, workflows, and program reporting
Provide strategic insights on product performance, client trends, and operational risks to senior leadership
Partner with Sales, Finance, Marketing, and Analytics to support forecasting, pricing, product positioning, and go-to-market planning
Qualification
Required
Requires a minimum of 3 days onsite in Boston Office
$104,000 - $130,000 + bonus
Manage, coach, and develop project managers to ensure consistent execution and high-quality delivery across programs
Set priorities, allocate resources, and serve as the senior escalation point for client, product, and operational issues
Foster a culture of accountability, continuous improvement, and data based decision-making
Evaluate product performance and identify opportunities to enhance value, scale delivery, and drive growth
Lead product improvement initiatives, partnering with Technology, Product, and BI to inform roadmap decisions and optimize user experience
Use data and client insights to shape program evolution and future capabilities
Oversee participant onboarding and engagement strategy to ensure clarity of goals and program impact
Partner closely with Sales and Account Managers to elevate client experience, support renewals, and strengthen alignment with client needs
Gather and synthesize client and participant feedback to inform improvements and future enhancements
Oversee operational workflows, ensuring accuracy in reporting, Faculty payments, session logistics, and curriculum delivery
Drive process improvements and cross-functional initiatives that enhance scalability and operational efficiency
Maintain strong partnerships with BI, Technology, and internal stakeholders to improve systems, workflows, and program reporting
Provide strategic insights on product performance, client trends, and operational risks to senior leadership
Partner with Sales, Finance, Marketing, and Analytics to support forecasting, pricing, product positioning, and go-to-market planning
Preferred
7+ years in professional development, L&D, product delivery, or program management, ideally in a professional services environment
3+ years leading and developing teams with a strong coaching mindset
Strong client communication skills with the ability to manage escalations and influence stakeholders
Demonstrated success improving operational processes and scaling program delivery
Solid business acumen and comfort with forecasting, pricing, performance reporting, and running profit and loss with understanding of margins
Company
IANS
IANS is the leading provider of in-depth security insights and decision support delivered through research, community, and consulting.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Apax Digital
2024-04-23Series Unknown
Leadership Team
Phil Gardner
Founder & CEO
Mark Clauss
Senior Vice President Product Management
Recent News
2025-05-30
Company data provided by crunchbase