Jean Kristensen Associates ยท 4 days ago
Director, Government Program Delivery
NYC Metro Area
Full-time
Onsite
Director/Executive
7+ years expJean Kristensen Associates (JKA) is a management consulting and advisory firm specializing in government contracting, compliance, and capacity-building programs for M/WBEs and public-sector partners. We are seeking a Director of Government Program Delivery to lead execution of high-profile contracts providing capacity building, training and technical assistance to small businesses.
Business DevelopmentConsultingTraining
Responsibilities
Lead delivery of technical assistance, training, coaching for small businesses in accordance with executed contracts and approved Scope of Services
Manage annual and monthly service delivery targets, including workshops, one-on-one technical assistance, and intensive business assessments
Ensure programs are delivered on schedule, within scope, and aligned with contractual requirements
Oversee development and execution of the program calendar, including workshops, group sessions, and technical assistance
Coordinate facilitators, subject matter experts, and program staff to ensure readiness and quality delivery
Maintain consistent service standards across all program activities
Ensure all services delivered are fully documented and supported by required materials (registrations, attendance, evaluations, assessments, and deliverables)
Oversee accurate collection and submission of required data related to service outputs and outcomes
Partner with accounting and compliance teams to support invoice submission and audit readiness
Track and manage key performance indicators tied to public and private contracts, including service volume, participation, timeliness, and outcomes
Identify delivery or compliance risks and implement corrective actions as needed
Prepare internal performance summaries and participate in agency check-ins as required
Supervise program staff and contractors supporting program delivery
Serve as a primary operational point of contact for public and private contracts
Coordinate with internal teams to ensure alignment across delivery, reporting, and compliance
Qualification
Required
7+ years of experience managing government-funded, grant-funded, or compliance-driven programs
Demonstrated success delivering programs against defined service levels and contractual KPIs
Experience working with municipal, state, or federal agencies (NYC experience strongly preferred)
Strong understanding of program reporting, documentation, and performance management
Proven ability to manage teams, contractors, and facilitators in a matrixed environment
Proficiency with CRM and data tracking systems (e.g., Salesforce, Microsoft Dynamics)
Bachelor's degree required
Preferred
Master's degree in Public Administration, Business, or related field preferred
Company
Jean Kristensen Associates
Jean Kristensen Associates, LLC is a full service consulting firm providing tools and resources to small-, minority-, and women-owned firms seeking to increase revenues through government contracting, certification, and innovative business strategies.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Jean Kristensen
President & CEO
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