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Case Western Reserve University · 5 days ago

Annual Giving & Alumni Relations Coordinator

Cleveland, OH

Full-time

Hybrid

Entry Level

$40K/yr - $51K/yr

1+ years exp

Case Western Reserve University is seeking an Annual Giving and Alumni Relations Coordinator to oversee annual giving and alumni engagement programs. The role involves coordinating strategic goals, supporting donor relations, and managing special fundraising projects.

E-LearningEducationUniversities

Hiring Manager

Spencer Pliske

Responsibilities

Coordinate and communicate the units strategic goals and priorities along with event news, alumni and student success stories, faculty research, etc. to the Central Annual Giving team on an on-going basis

Identify targeted prospect segments, including new graduates, mid-level donors, recurring donors, and reunion participants, among others

Ensure content accuracy and work with the units leadership team to secure approvals for annual giving engagement activities

Serve as the point of contact for Central Annual Giving engagement activities and respond promptly to requests from the Central Annual Giving team for content and data points as needed

Provide support with alumni, volunteer, and donor identification, qualification, cultivation, engagement, solicitation, and stewardship

Assist with the planning and staffing of development and alumni relations events

Oversee special projects that require research, collection of information, data analysis, preparation for presentation and dissemination of information

Create and manage with high sensitivity, attention to detail, and maintaining confidentiality, a wide range of communications with donors, university officials and trustees, faculty, and friends

Develop briefings and briefing materials for donor meetings

Assist with donor proposal development

Collaborate with the Central Annual Giving team to ensure the success of crowdfunding activities such as Day of Giving and Giving Tuesday

Assist in identifying and communicating with student groups, sharing crowdfunding goals, creating crowdfunding collateral such as video appeals, etc

Share crowdfunding goals and deadlines to unit leadership

Assist other staff to cover work overflow and provide backup as needed

Perform other duties and responsibilities as assigned

Qualification

Event planningProject managementCommunication skillsGoogle WorkspaceMicrosoft OfficeInterpersonal skillsConflict resolutionAttention to detailTime managementTeam collaboration

Required

Bachelor's degree (Master's degree preferred) and 1 to 3 years of post-undergraduate professional experience creating a business model that involves extensive relationship development and management OR High school education and 5 years of post-undergraduate professional experience creating a business model that involves extensive relationship development and management

A valid Ohio driver's license is required

Outstanding communication skills; must demonstrate professional and effective verbal and written communication skills, the ability to clearly and accurately relay information to others and good listening skills

Must be able to compose professional letters and documents

Ability to interact with colleagues, supervisors, and customers face to face

Outstanding interpersonal skills with a demonstrated ability to handle public contact and maintain effective working relationships with various individuals from a broad spectrum of disciplines, technical and educational backgrounds within the department, school and university, and with individuals external to the university

Project coordination/management and event planning experience

Strong organization skills; ability to multi-task, prioritize and meet deadlines

Must demonstrate attention to detail and accuracy, time management skills and follow-through

Must maintain the highest degree of sensitivity and discretion and personal integrity. This position routinely handles highly confidential materials

Able to work effectively with a diverse alumni population

Ability to work effectively independently, performing position responsibilities with a minimum level of supervision, as well as collaboratively within a team

Must be highly motivated, responsible, dependable and a self-starter

Must show tact and skill in managing conflict and stress

Must demonstrate effective conflict resolution and problem-solving skills, sound judgment and good decision-making, and creativity and innovation

Must demonstrate the professionalism and character necessary to succeed in a demanding work environment

Must demonstrate flexibility and ability to work under pressure; must be able and willing to work in a fast-paced, changing environment, and conform to shifting priorities, demands and timeline

Must be proficient with Google Workspace and/or Microsoft Office including Excel, social media, and other standard technological applications

Must be able to learn new programs including Ellucian CRM Advance, the university's alumni database

Must be able to work with confidential biographical and financial information with the utmost discretion and tact

Outstanding telephone skills needed

Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest

Ability to meet consistent attendance

Ability to interact with colleagues, supervisors, and customers face to face