Vaco by Highspring ยท 1 week ago
Tech Writer (Network Technologies) (464639)
United States
Full-time
Remote
Mid Level
$0/hr - $50/hr
3+ years expVaco Technology is currently seeking a Tech Writer for a 5M+ Contract opportunity that is remote-based. The Tech Writer will define and own the end-to-end documentation strategy for new network technologies, creating and maintaining various technical documents while collaborating with cross-functional teams to ensure accuracy and clarity in documentation.
Staffing & Recruiting
Hiring Manager
Angela Williams
Responsibilities
Create / Maintain Technical Documents - SOPs / User Guides / Installation Manuals / Tech Specs / Network Diagrams / Training Materials
Develop High-Quality Content Supporting Operation Activities - Deployments / Upgrades / DR Procedures
Cross-Functional Collaboration - Network Architect / Engineers / Operations Teams / Project Managers to Collect / Validate Technical Information
Conduct Interviews / Observe System Development and Operational Activities - Ensuring Accuracy / Completeness
Organize / Maintain Documentation Repositories - SharePoint / Confluence / Internal Knowledge-base Systems with Proper Version Control / Accessibility
Edit / Proofread Content for Clarity / Consistency / Adherence to Style Guides
Translate Complex Technical Concepts into Clear / User-Friendly Content for Diverse Audiences
Create Diagrams / Flowcharts / Visuals - Enhancing Overall Comprehension
Partner with Engineering / Operations Teams - Reviewing Documentation for Accuracy / Consistency
Drive Continuous Improvement of Documentation Processes / Tools / Standards
Innovate to Enhance Customer Operational Experience / Knowledge Management Practices
Strong Organizational Skills and Ability to Manage Multiple Projects Independently
Qualification
Required
Tech Writer (3+ years) - Complex Network Technologies Focus
Documentation Strategy Ownership - Defining / Owning the End-to-End Documentation Strategy for New / Complex Network Technologies | Defining Standards / Workflows / Governance Frameworks
Documentation Tools / Platforms (proficiency) - Confluence / SharePoint / Visio / Adobe, etc
Program Leadership - Proven Track Record of Leading Documentation Initiatives From Inception to Deployment | Stakeholder Alignment / Risk Assessment / Iterative Improvements in Knowledge Management Systems
Network Technologies / Architectures (strong understanding) - SDN / 5G / 6G / Cloud Networking / IoT Integrations / Edge Computing
Standards / Compliance Frameworks (knowledge) - ISO 9001 / ITIL / NIST / IEEE 802 | Incorporating into Documentation Governance
Workflow Design / Process Optimization (expertise) - Mapping Workflows (BPMN / Integration) with Systems (JIRA / ServiceNow)
Establishing Documentation Governance (proficiency) - Access Controls / Audit Trails / Approval Processes | Utilizing Version Control Systems (GIT / Docs-as-Code)
Analytical / Problem-Solving Skills - Identifying Documentation Gaps / Analyze Operational Needs / Innovate Solutions (AI-Assisted Tools / Automated Workflows)
Cross-Functional Collaboration - Partnering with Technical Teams (Network Architects / Engineers / Operations) to Define Requirements / Align Documentation with Business Objectives (Agility / Compliance, etc.)
Excellent Communication Skills / Ability to Simplify Complex Technical Information
Benefits
Discretionary bonuses
Medical, dental, and vision benefits
401(k) retirement plan
Company
Vaco by Highspring
Vaco is the Talent Solutions division of Highspring, a leading global professional services organization.
5001-10000 employees
H1B Sponsorship
Vaco by Highspring has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Late StageCompany data provided by crunchbase