Cypress HCM ยท 2 weeks ago
Revenue Operations Lead
Cypress HCM is rapidly growing and looking to unlock high-quality experiences at scale. As the Revenue Operations Lead, you will partner with global and regional experiences leaders to design, deliver, and continuously improve programs, processes, and performance management that accelerate growth across various teams.
Human ResourcesInformation TechnologyStaffing Agency
Responsibilities
Translate strategy into plans. Develop and execute supply strategy for Experiences, setting clear goals, optimizing host acquisition and retention, tailoring initiatives to local needs, and ensuring scalability and efficiency across markets
Enable cross-functional execution. Build strong stakeholder engagement with regional directors, country managers, analytics, marketing, systems, legal, and other teams to ensure programs stay on track and aligned with goals
Diagnose & size opportunities. Conduct data analysis and insights at both global and local levels, identifying trends and delivering actionable recommendations that inform leadership decisions
Own outcomes. Define and monitor performance tracking metrics and KPIs, refining strategies to maximize program impact and business outcomes
Instrument, measure, and learn. Identify opportunities to improve field team efficiency and drive growth, leveraging sales data to inform strategic decisions
Build the right processes: Partner with sales / acct management, analytics, systems, and vendor teams to drive leadership and process building, improving cross-functional models, streamlining workflows, and pitching new ideas effectively
Systematize & automate. Partner with Product/Eng to ship tooling for catalog standards, QA, lifecycle triggers, payouts, and partner portals; drive down manual touches per unit
Launch & scale initiatives: Support local initiatives and key markets & scale learnings & processes across entire business
Success = accelerated growth of the Experiences business: supply growth, improved quality/conversion, and steadily improving unit economics
Qualification
Required
8+ years in marketplace/growth/supply ops or consulting spanning performance marketing, partnerships, and sales execution
Strong analytics; proficiency with Sheets/Excel and a BI tools like Tableau, SQL experience preferred
Experience with SMB and B2B sales cycles & sales tools such as salesforce, gong, etc
Strong project management skills and drive for ownership and results
Exceptional cross-functional leadership and crisp writing; able to influence at exec and field levels
Strong problem solving and analytical skills including designing, developing and evolving financial/business models