FIT - Instituto de Tecnologia · 4 days ago
Infrastructure Support Engineer
Cleveland, OH
Full-time
Onsite
Entry, Mid Level
$70K/yr - $85K/yrFIT Technologies is an employee-owned company headquartered in Cleveland, specializing in providing support for various client environments. The Infrastructure Support Engineer ensures the stability and integrity of network services while managing both on-premises and cloud-based environments.
Business DevelopmentInformation TechnologyNon Profit
Responsibilities
Supporting various client environments remotely and occasionally onsite
Processing a ticket and SLA driven workload
Supporting and maintaining various Microsoft 365 tenants
Supporting and maintaining on-premises and cloud-based environments
Qualification
Required
Experience with Windows Servers and Active Directory
Experience with AzureAD and Intune/Endpoint Manager
Experience with on-premises Exchange and Office 365
Experience working in a technical support environment
Understanding and familiarity with IT policies and procedures
Experience with cloud-based services, specifically Azure and Office 365
Candidates with Microsoft certifications at the Associate or Expert level are strongly encouraged to apply
Experience troubleshooting LAN/WAN connectivity issues
Experience registering domain names, configuring DNS records
Ability to analyze, implement & support fixes/resolutions
Ability to interface with all levels of the organization (technical and non-technical)
Excellent organizational, communication (written & verbal)
Self-motivated and ability to work independently with minimal supervision
Bachelor's Degree or equivalent work experience
Reliable transportation and valid driver's license
Ability to fulfill rotating, periodic 24/7 on-call responsibilities
Ability to lift and carry IT hardware as needed
Local travel to client sites as needed
Microsoft Certified: Azure Fundamentals (Required)
Preferred
A+, MCP, Network+, CCNA and/or MCSE certifications are desirable
VMWare experience is desirable
Cleveland, OH 44115 (Preferred)
Cleveland, OH 44115: Relocate before starting work (Preferred)
Benefits
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Company
FIT - Instituto de Tecnologia
Fundado em 2003, o FIT - Instituto de Tecnologia é uma organização sem fins econômicos, de abrangência nacional, credenciada pelo Ministério da Ciência, Tecnologia e Inovação.
Founded in 2003
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase