MESA · 2 weeks ago
Manager of Local Billing
Salt Lake City, UT
Full-time
Onsite
Senior Level
5+ years expMESA is a moving and storage company, and they are seeking a Local Billing Manager to oversee billing activities related to local and intrastate moves. This role involves managing local billers, ensuring compliance and accuracy in billing processes, and resolving complex billing issues.
AutomotiveTransportation
Responsibilities
Oversee end-to-end billing processes for local and intrastate moves, ensuring invoices are accurate, complete, and issued timely
Ensure local billing activities align with company policies, pricing agreements, tariffs, and customer contracts
Monitor billing cycle timelines to minimize delays, revenue leakage, and aged receivables
Review and approve complex or high-risk invoices prior to release
Lead, coach, and support local billers at each branch location
Train new local billers on billing procedures, documentation standards, and system usage
Develop and maintain standardized billing workflows, job aids, and reference materials
Conduct ongoing training to address errors, process improvements, and system updates
Serve as the primary escalation point for billing disputes, pricing discrepancies, customer complaints related to invoicing, and internal operational issues impacting billing accuracy
Partner with Operations, Sales, Customer Service, and Accounting to resolve issues efficiently
Identify root causes of recurring billing problems and implement corrective actions
Utilize Mover’s Suite to manage billing workflows, job data, and invoice processing
Maintain accurate billing data within systems; ensure required documentation is complete and properly stored
Leverage Excel and reporting tools to track billing performance, trends, and error rates
Support data audits and provide documentation for internal and external reviews
Ensure compliance with applicable state and local regulations governing local moving services
Support month-end close activities related to local billing
Collaborate with Accounting on reconciliations, adjustments, and reporting
Assist with internal controls and audit readiness for billing processes
Identify opportunities to improve billing efficiency, accuracy, and consistency across locations
Recommend system enhancements, automation, and procedural improvements
Support change management related to billing process updates or system enhancements
Qualification
Required
5+ years of experience in billing, accounting, or revenue operations within the moving & storage industry
Prior experience billing local and intrastate moves (non-van-line)
Demonstrated experience managing or leading billing staff across multiple locations
Strong working knowledge of Mover's Suite or similar moving industry billing systems
Solid understanding of moving tariffs, pricing structures, and operational workflows
Advanced Excel skills (lookups, pivots, reconciliations)
Strong analytical, problem-solving, and decision-making skills
Excellent communication skills with the ability to work cross-functionally
High attention to detail and ability to manage competing priorities
Preferred
Accounting or Finance degree (or equivalent professional experience)
Experience supporting audits or internal controls
Experience standardizing processes in a multi-location environment
Familiarity with revenue recognition concepts in service-based industries
Company
MESA
Mesa is a full-service transportation company and the largest United Van Lines agency family in the Mountain West with seven locations; Salt Lake City, Utah, Boise, Idaho, Grand Junction and Denver Colorado, and Bozeman, Helen, and San Francisco.
201-500 employees
Funding
Current Stage
Growth StageRecent News
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