Client Partner - Retail jobs in United States
cer-icon
Apply on Employer Site
company-logo

Mastech Digital ยท 1 week ago

Client Partner - Retail

Mastech Digital is seeking a Senior Client Partner in the Retail Domain to grow and nurture existing client relationships. The role focuses on deepening engagements with strategic accounts and ensuring high levels of client satisfaction through effective relationship management and collaboration with internal teams.

Information Technology
check
Growth Opportunities

Responsibilities

Own and grow existing retail client relationships, focusing on increasing share-of-wallet and expanding service offerings
Build trusted advisor relationships with executive stakeholders across IT and business units
Monitor account health, client satisfaction, and delivery performance, collaborating with internal teams to ensure excellence in execution
Proactively identify upsell/cross-sell opportunities aligned with clients' digital transformation and data strategies
Partner with delivery and pre-sales teams to ensure solutions meet client expectations and business objectives
Support long-term account planning, including quarterly business reviews (QBRs) and strategic roadmap discussions

Qualification

Consultative account managementRetail domain experienceCXO-level relationship managementDataAnalytics solutionsCollaboration skills

Required

10+ years of experience in consultative account management within the Retail domain, preferably with Data, Analytics, or Digital solutions
Proven track record of growing existing accounts and expanding client relationships
Strong ability to manage multiple stakeholders at CXO/executive level
Demonstrated success in identifying upsell/cross-sell opportunities and delivering measurable business outcomes
Excellent collaboration skills to partner with internal delivery and pre-sales teams

Company

Mastech Digital

company-logo
Mastech Digital provides IT associates in digital and mainstream technologies, Digital Transformation Services around Salesforce.com and SAP

Funding

Current Stage
Public Company
Total Funding
unknown
2008-09-26IPO

Leadership Team

leader-logo
Ashok Trivedi
Co-Founder & Co-Chairman
Company data provided by crunchbase