Eagle Business Credit · 1 week ago
Accounts Receivable Supervisor
Woodstock, GA
Full-time
Onsite
Mid, Senior Level
3+ years expEagle Business Credit provides working capital funding to small and medium sized businesses through invoice factoring. The Accounts Receivable Supervisor will oversee the Credit Controllers, ensuring efficient data processing and exceptional customer service while safeguarding the company's profitability.
FinTech
Responsibilities
Supervise daily activities of Credit Controllers, providing clear direction, coaching, and support to ensure quality work and team engagement
Lead with a servant mindset, promoting collaboration, accountability, and continuous improvement
Process daily administrative tasks, including posting and allocating debtor payments in the factoring system in conjunction with bank or other automation processes ensuring accuracy and timely cash posting and reconciliation
Reconcile collections against bank statements, identifying and correcting any discrepancies
Assist with daily reconciliation of all outbound payments and balancing factoring system totals to the accounting system totals
Maintain Concur expense reporting receipt management and submission of expense claims for the team
Manage hold account ledgers to resolve and apply unallocated payments promptly
Make credit decisions based on references and payment performance; set discretionary credit limits up to an authorized amount set by the Head of Operations
Review client invoices and supporting documents to ensure completeness and accuracy
Handling invoice documentation and ensuring accuracy and timely delivery of the invoices to the appropriate Account Debtors
Follow up with clients to collect original documentation within set timelines and report delinquencies to the Operations team
Monitor and manage the performance of assigned portfolios in compliance with EBC’s credit control policies and procedures
Build and maintain strong, professional client relationships through effective account handling and a solid understanding of each client’s business
Perform debtor notifications and verifications in line with company policy
Use aging profiles, risk scores, and collection queues to prioritize outreach; apply appropriate collection techniques and recommend alternative methods when necessary
Review accounts receivable to confirm debtor information is accurate and payments are properly applied
Deliver excellent service while protecting EBC’s financial interests and minimizing exposure to risk
Identify early warning signs of financial concern and communicate issues with recommendations to Account Managers or the Head of Operations
Recognize potential fee-earning opportunities during client interactions
Monitor ledgers closely to reduce avoidable losses through timely, strategic intervention
Perform other duties as required to support credit and portfolio management efforts
Qualification
Required
Bachelor's degree in finance, Accounting, Business Administration, or a related field preferred
3+ years of experience in credit control, accounts receivable, collections, or credit underwriting, preferably in factoring or related industry
1+ years of experience as a people manager/leader
Experience with accounting software and or bank reconciliation processes
Strong attention to detail with excellent organizational, time, and people management skills
Clear and effective communicator, both written and verbal; comfortable interacting with clients and internal teams
Sound judgment and decision-making skills, particularly in credit risk and issue resolution
Demonstrates accountability, taking ownership of outcomes
Flexible and adaptable, able to remain effective during times of change or increased pressure with multiple priorities
Customer-focused mindset with a collaborative approach to service delivery
Technically proficient, with strong computer skills and the ability to learn new systems quickly (e.g., CRM, accounting software)
Strong ethical standards with a commitment to integrity, confidentiality, and professionalism
Self-motivated, results-driven, and capable of working independently and as part of a team
Benefits
Comprehensive medical, dental, and vision insurance, including a robust wellness platform with monetary incentives
Company-paid life and disability insurance
Paid Time Off
Flexible Spending Account
HSA with company contributions
401(k) with 6% match
Paid Parental Leave
Tuition Assistance
Company
Eagle Business Credit
Turn your outstanding invoices into cash
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Ian Varley
CEO
Company data provided by crunchbase