Apex Group Ltd · 22 hours ago
Head of Transfer Agency, Americas
New York, NY
Full-time
Onsite
Director/Executive
$210K/yr - $240K/yr
10+ years expApex Group Ltd is one of the world’s largest fund administration and middle office solutions providers, established in Bermuda in 2003. The role involves providing strategic direction for the Transfer Agency function, managing client relationships, and overseeing operational risk management while ensuring alignment with global business goals.
Financial Services
Responsibilities
Provide strategic direction and executive oversight for the end-to-end Transfer Agency function, encompassing investor onboarding, trade processing, settlements, reconciliations, client servicing, regulatory compliance (AML/KYC), reporting and operational risk management
Serve as the primary escalation point for key clients, regulatory bodies, and internal stakeholders. Lead client relationship management, ensuring proactive communication, issue resolution, and delivery of value-added solutions
Define and execute the regional strategy for Transfer Agency operations in alignment with global business goals
Foster, collaborate and engage with offshore leaders to generate quality, accurate and timely client deliverables
Collaborate closely with Relationship Management, Compliance, Legal, Product, Technology and Fund Accounting teams
Drive process optimization, automation, and transformation initiatives to enhance efficiency, accuracy, and scalability of Transfer Agency operations
Develop and manage the department’s budget, ensuring optimal allocation of resources and cost efficiency while maintaining high standards of service delivery
Establish and monitor key performance indicators (KPIs) and service level agreements (SLAs) to ensure exceptional client delivery
Oversee talent development, succession planning, and workforce engagement across multiple locations
Sponsor, direct and support major change initiatives, including technology upgrades, regulatory change programs, and new business integration. Ensure effective project governance, resource allocation, and stakeholder alignment
Represent the region in cross-functional forums and steering committees
Maintain strong operational risk management frameworks, escalate issues appropriately, and promote a culture of accountability, continuous improvement and risk awareness
Qualification
Required
Demonstrated experience in building, mentoring and managing large operational teams across multiple jurisdictions
Excellent communication, leadership and stakeholder management skills
Proven track record (10+ years) in Transfer Agency or related financial services operations, with at least 5+ years in a senior leadership or director-level role overseeing large, multi-functional teams
Bachelor's or master's degree in finance, Business Administration, or related field
Deep understanding of global regulatory frameworks (AML/KYC, FATCA/CRS, US tax forms, etc.) and jurisdictional requirements
Demonstrated experience in client management, handling escalations, and managing complex, cross-functional projects
Strong analytical, organizational, and decision-making skills with a focus on strategic outcomes
Benefits
Competitive remuneration commensurate with skills and experience
Training and development opportunities
Company
Apex Group Ltd
We are a single-source financial solutions provider dedicated to driving positive change while supporting the growth and ambitions of asset managers, allocators, financial institutions, and family offices around the world.
10001+ employees
H1B Sponsorship
Apex Group Ltd has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (16)
2023 (15)
2022 (21)
2021 (26)
2020 (36)
Funding
Current Stage
Late StageLeadership Team
Alexandra Pivovarova
SVP, Director of Business Development - Partners & Alliances
Georges Archibald
Chief Innovation Officer & Regional Head of North America
Recent News
2024-04-10
globallegalchronicle.com
2024-02-06
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