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Saving Sight · 2 days ago

Laboratory Supervisor - Vital Tears

Kansas City, MO

Full-time

Onsite

Entry, Mid Level

1+ years exp

Saving Sight is a mission-centered organization focusing on improving vision health. They are seeking a Laboratory Supervisor to oversee the ASED Lab operations, ensuring efficient processes, staff development, and quality assurance.

HospitalNon Profit

Hiring Manager

Alana Masalskis

Responsibilities

Effectively and efficiently work all roles within the ASED division of lab operations

First point of contact for day-to-day situations, or issues

Responsible for ensuring the team's duties are performed daily and open communication is maintained

Work with ASED Lab Manager on the maintenance, development, and implementation of the ASED Lab department work instructions and training documents

Work alongside the ASED Manager to continue developing and updating the training program

Ensure proper sign-off and documentation of individual and team training

Provide ongoing coaching and development training to the ASED Lab team related to lab processes, organizational procedures, regulatory compliance, critical thinking, problem solving, and time management

Complete bi-weekly One-on-one (O3s) with staff

Responsible for time and attendance of staff, including maintaining and approving Timesheets and monitoring PTO

Assist ASED Lab Manager with daily huddles and weekly staff meetings including leading meetings as necessary

Help monitor daily KPI's and workloads to ensure that we are meeting our daily goals

Work with ASED Lab Manager to ensure quality is upheld and all Quality Assurance Non-conformances are submitted in a timely manner

Responsible for uploading proper documentation for lab processes and equipment

Monitor staff KPIs to ensure equitable workload

Work alongside the manager to determine improvement strategies and tactics for staff development, processes and improve efficiency

Work with the team to ensure inventory of the work cells and stockroom is maintained to proper levels

Champion departmental and interdepartmental communication and coordination

Work with trainers to educate staff members on how to effectively and efficiently use our database systems

Availability to be on call, as needed, after hours for business-related matters

Work with Human Resources and management to recruit, interview, select, and onboard new staff

Maintain quality results through continued training of competencies and performance assessments; ensure appropriate documentation

Create staff scheduling to ensure business needs are met

Coach, mentor and develop staff during routine O3's

Foster a spirit of teamwork and unity among department members that allows for disagreement over ideas and the appreciation of diversity as well as cohesiveness, supportiveness and working effectively together to enable each employee and the department to succeed

Consciously create a workplace culture that is consistent with Saving Sight's overall culture and that emphasizes the identified mission, vision and values of the organization

Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, email, and regular interpersonal communication

Maintain ASED Lab productivity by monitoring workload of functional areas, proactively make operational adjustments as needed

Analyze and align ASED Lab expectations with current and future business needs

Assist ASED Lab Manager with providing effective performance feedback through the performance management process, employee recognition, rewards and disciplinary action, with the assistance of Human Resources, when necessary

Qualification

Aseptic techniqueCoachingDevelopmentInterpersonal communicationWindows operating systemsMicrosoft OfficeProblem-solvingOrganizational skillsStress managementTeamworkTime management

Required

High school diploma and an equivalent combination of education and experience from which comparable knowledge, skills, and abilities can be acquired

Minimum of one (1) year of experience in medical, or surgical background or equivalent work experience

Knowledge of aseptic technique

Strong interpersonal, written, and verbal communication skills required

Ability to manage and handle stress while showing good judgment

Ability to think strategically and plan work around attaining goals and objectives

Strong organizational skills, problem-solving abilities and attention to detail

Ability to work independently, with limited direction, and in a team environment

Ability to work with distraction and to multi-task with frequent interruptions

Working knowledge of Windows operating systems, Microsoft Office, general database functionality, and web-based applications

Must maintain a valid driver's license and acceptable driving record as determined by the organization

Must have reliable transportation

Frequent periods of intense concentration, attention to detail and accuracy

Ability to handle mental and physical strain involved in the use of printed materials, prolonged use of computer screens, supplies, and day to day lab tasks

Must have Hepatitis B vaccine

The ability to lift and move 50 pounds is required