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Faegre Drinker · 2 days ago

Client Experience Specialist

Philadelphia

Full-time

Hybrid

Mid Level

$42/hr - $50.25/hr

4+ years exp

Faegre Drinker is a firm committed to investing in its professionals and fostering a flexible, high-performing culture. They are seeking a Client Experience Specialist to support the Client Development & Marketing team in enhancing client engagement and growth strategies. The role involves partnering with the Senior Manager of Client Experience to strengthen client relationships and oversee various initiatives aimed at improving the client experience.

ConsultingLaw EnforcementLegal

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Partner with the Senior Manager of Client Experience on strengthening client relationships, boosting revenue, and creating, executing and overseeing initiatives that enhance the client experience

Support the Senior Manager of Client Experience with various client experience initiatives, including but not limited to data review and clean up, feedback initiatives, coordinating third-party insights, coordination of client roundtables and various other firm-level client experience projects

Special projects and other duties as assigned

Qualification

Client relationship managementData analysisProject managementMicrosoft ExcelMicrosoft PowerPointMicrosoft WordPowerBIInterpersonal skillsCommunication skillsProblem-solvingTeam collaboration

Required

Bachelor's degree, preferably in marking, communications or finance

4 years or more of professional experience, including 2 years within a professional services environment, ideally business development

Proficiency in Microsoft Excel, Word, PowerPoint, PowerBI and experience with database software

Preferred

Experience with project management, budget development & record management preferred

Benefits

Flexible working environment for work-life success

Opportunity to participate in firm-sponsored volunteer events

Wellness programming with personalized content and activities

Professional environment and the opportunity to work with experts at the top of their fields

Variety of health plan options, as well as dental, vision and 401(k) plans

Generous paid time off

Company

Faegre Drinker

Glassdoor4.1

Faegre Drinker is a firm with one shared focus: the client.

Founded in 2020

Albany, New York, USA

1001-5000 employees

https://www.faegredrinker.com/

H1B Sponsorship

Faegre Drinker has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)

2022 (2)

2021 (1)

2020 (3)