Rice Community Health · 4 days ago
Director of Revenue Cycle
Rice Community Hospital is a rural critical access hospital dedicated to providing high-quality, compassionate care to the community. The Director of Revenue Cycle provides executive leadership and strategic oversight for the organization’s revenue cycle operations, ensuring compliance and optimizing financial performance while enhancing patient experience.
Health CareHospital
Responsibilities
Lead and manage the Business Office, HIM, and Registration teams, including hiring, training, performance management, and professional development
Serve as the HIPAA Compliance Officer, ensuring the organization’s adherence to all federal, state, and local privacy regulations, including patient confidentiality and data security
Develop, implement, and maintain policies, procedures, and workflow improvements to optimize revenue cycle performance and reduce denials
Create and Monitor key performance indicators (KPIs) across the revenue cycle, including patient account resolution, billing accuracy, collections, accounts receivable, and insurance follow-up
Collaborate with leadership to establish financial and operational goals, including strategic planning and budgeting for revenue cycle departments
Oversee coding and documentation accuracy, ensuring compliance with payer requirements and industry coding standards
Partner with clinical and administrative departments to improve patient registration, billing processes, and documentation practices
Conduct regular audits and reviews to ensure adherence to regulatory and organizational compliance standards
Provide guidance and training to staff on HIPAA regulations, revenue cycle best practices, and organizational policies
Serve as a resource for complex account resolution, escalated billing inquiries, and insurance negotiations
Evaluate and implement technology solutions to enhance workflow efficiency, reporting, and data integrity
Develop payer relationships and escalate claim resolution as needed
Qualification
Required
Bachelor's degree in Health Information Management, Business Administration, Healthcare Administration, or related field required
Minimum of 7–10 years of progressive experience in revenue cycle management, including leadership experience in Business Office, HIM, or Registration departments
Strong leadership, communication, and interpersonal skills
Ability to analyze complex financial and operational data to drive performance improvements
Demonstrated ability to lead multiple departments, manage change, and implement process improvements
High level of integrity, discretion, and professionalism in handling confidential information
Ability to work collaboratively with physicians, clinical staff, and executive leadership
Preferred
Master's degree
Experience serving as a HIPAA Compliance Officer or overseeing compliance initiatives strongly preferred
Knowledge of healthcare billing, coding, payer contracts, and revenue cycle best practices
Experience with CPSI–TruBridge or similar EMR/RCM systems preferred
Benefits
6 weeks of paid time off (PTO) for full-time employees
Company
Rice Community Health
Rice Community Health is an integrated health care family that includes a 25-bed Critical Access Hospital, an independent living center, two Rural Health clinics, a birthing center, and an Emergency Department that is available 24 hours a day.