Field Implementation Engineer - jobs in United States
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Medtronic · 6 months ago

Field Implementation Engineer -

Medtronic is a leader in global healthcare technology, committed to improving patient outcomes through innovative solutions. The Field Implementation Engineer will lead the installation and configuration of medical devices in hospitals, requiring a strong IT background and hands-on experience with both hardware and software products.

Artificial Intelligence (AI)BiotechnologyHealth CareHealth DiagnosticsMedical Device
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H1B Sponsor Likelynote

Responsibilities

Lead Field Implementation efforts including significant travel to hospitals across the US
Perform hands-on installation work at customer locations for all AC&M product offerings
Lead customer IT workstream meetings in partnership with our project managers as a subject matter expert with our suite of medical device and software offerings
Develop a deep understanding of the installation process for HealthCast products with a keen eye on optimizing our deployment methodologies
Effective communication both verbally and in written form
Conduct on-site IT trainings to hospital staff on our products
Provide guidance to customers on how best to configure their environment for our products
Ensure installation work that meets highest quality and customer services standards
Create/maintain installation documentation
Provide “Level 2” technical support for all HealthCast products
Must be available for after-hours or weekend support if emergency customer situations occur
Provide technical input for our Sales Directors and Sales Engineers
Develop and deploy hardware and software tools that optimize field installations and configurations
Provide feedback to R&D on how to make products easier to deploy and support in the field
Flexibility to travel to customer locations with minimal notice when needed

Qualification

Windows systemsNetworking technologiesMedical device deploymentTechnical supportActive DirectoryVirtualization technologiesWi-Fi standardsCustomer interactionProblem solvingDocumentation skills

Required

Must possess Bachelors degree
10+ years as an I/T professional in this role or related roles, with emphasis on Windows based systems as well as networking including wireless based technologies

Preferred

OEM experience as a Field Service Engineer, Philips, GE, Nihon Koden, Drager
A problem solving mindset
Experience scripting
Documented history of interacting with customers and deploying equipment in a customer environment, with a strong preference for hospital experience
Networking experience including set up and configuration of Routers, Switches, VLANs, Subnets, Firewalls, general network troubleshooting skills
Sound background with Microsoft products including Windows OS (Windows 10&11), Server 2016, 2019 & 2022. SQL Server 2016, 2019, 2022
Experience with using Active Directory for authentication and authorization
Experience with virtualization technologies and cloud including VMWare and Azure
Wi-Fi Experience, including 802.11 standards and certificates
Desktop support of hardware & device imaging
Security experience including and understanding of encryption protocols

Benefits

Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

Company

Medtronic

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Medtronic is a healthcare technology company that designs and develops AI-based products and solutions for the medical industry.

H1B Sponsorship

Medtronic has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (349)
2024 (387)
2023 (291)
2022 (310)
2021 (300)
2020 (261)

Funding

Current Stage
Public Company
Total Funding
$18.16B
Key Investors
NHS EnglandBlackstone Life SciencesTrade Capital Funding
2025-09-15Post Ipo Debt· $1.76B
2024-05-29Post Ipo Debt· $3.24B
2023-03-23Post Ipo Debt· $2B

Leadership Team

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Geoffrey Martha
CEO and Chairman Of The Board Of Directors
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Linnea Burman
SVP & President, Neurovascular
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Company data provided by crunchbase