Smile Digital Health · 2 weeks ago
Account Executive- Remote US
Smile Digital Health is a company focused on improving global health through innovative health data solutions. The Account Executive will lead the full sales cycle, manage client relationships, and identify growth opportunities in the US Payer and Clinical Reasoning markets.
Developer APIsElectronic Health Record (EHR)Health CaremHealth
Responsibilities
Develop and manage sales and account management strategies for the US Payer and Clinical Reasoning territory and accounts to optimize successful target account selling and deal closure as well as efficiently identifying opportunities for contract growth on existing accounts
Generate new sales leads and identify new opportunities through networking and prospecting, including cold calling and utilizing the internal services provided to the sales team, by the company (i.e. marketing and public relations activities)
Lead target account selling (prospecting/lead generation, qualification and scoping, closing strategies, negotiations, etc.)
Build strong and sustainable relationships with varying levels of client group(s) to develop a deep understanding of business goals and objectives to ensure expectations are met and identify opportunities for contract growth
Manage and resolve escalated customer challenges and roadblocks
Develop and present insightful business reviews for client’s program performance that align with strategic initiatives
Facilitate, coordinate and actively participate in contract negotiations across commercial and regulated healthcare and insurance programs
Collaborate with cross-functional teams to ensure clear understanding of client expectations and ensure deliverables are met in a timely manner
Review regular sales, end user performance and upcoming requirements to develop plans with cross-functional teams to deliver contract growth
Rapidly develop and maintain a strong network and deep knowledge of Smile’s products, CQL, market trends and customer environment
Collaborate and support Partners to extend reach and drive product adoption
Proactively prioritize sales and retention discussions with client(s)
Maintain a real-time understanding of the competitive landscape to understand win-based proposals and pricing
Maintain in-depth knowledge of Smile Digital Health’s solution offerings, target customers, and product capabilities
Participate in and contribute to sales planning status meetings
Meet or exceed established sales quotes as well as maintain a robust sales pipeline
Qualification
Required
8+ years of relevant sales experience in payer environments with B2B software or technology sales with demonstrated revenue generation impact, managing long sales cycles and the ability to consistently meet or exceed sales quotas and targets
Demonstrated ability to close large and complex contracts in US Payer space, and developing complex client-focused strategic solutions for customers and prospects
Previously demonstrated experience in consulting with varying levels of organizations including executives
Strong knowledge of payer solutions function within the US, including commercial/employer-sponsored and government plans
Knowledge of how to build and contract bundled payer/provider service models that stretch across several areas such as, but not limited to, value based care, telemedicine, screening, and therapeutics
Ability to independently seek information, manage and respond to ambiguity, solve complex problems, align resources, and deliver results
Strives to develop self and others; demonstrates a high degree of self-awareness and seeks to constantly raise standards for self, direct team, and others within Smile
Ability to travel 25-40% of the time
Preferred
Ability to effectively and efficiently use software including Windows/Mac, Google Suite, HubSpot (CRM), preferred
Benefits
Remote Work Environment
Flexible Time Away From Work Policy including PTO, Personal and Sick Days
Competitive Salary and Health/Medical Benefits
RRSP/TFSA/401K Employee Contribution
Life and Disability
Employee Assistance Program
FHIR Study Program and Skillsoft Learning
Super HAPI Fun Club
Company
Smile Digital Health
Smile Digital Health specializes in delivering fast, secure, compliant data infrastructures to enable for data intensive sectors.
Funding
Current Stage
Growth StageTotal Funding
$65MKey Investors
FirePower CapitalUPMC Enterprises
2025-02-06Debt Financing· $15M
2023-01-26Series B· $30M
2021-08-06Series A· $20M
Recent News
2025-09-25
Company data provided by crunchbase