Highmark Health · 1 week ago
Sales Support Analyst
OR, Working at Home - Oregon
Full-time
Hybrid
Mid Level
$20.31/hr - $29.53/hr
3+ years expHighmark Inc. is a health insurance provider, and they are seeking a Sales Support Analyst to oversee sales support activities for their sales office. The role involves managing workflow, providing account services, mentoring staff, and processing new or updated client information.
Health CareHospital
Responsibilities
Effective management of work flow: Ensuring efficient assignment and completion of work product deliverables, including educating external customers on simplified submission processes; identifying and implementing process improvements; prioritizing volume to ensure deadlines are met; preparing and/or reviewing proposals for accuracy and reasonableness before delivery; follow-up on open proposals and maintain timely status updates; analyze and coordinate implementation of sold cases to ensure accurate installation
Effectively perform account service activities: Attend meetings with sales personnel; investigate and resolve complex issues; provide timely and accurate responses to external customers
At a senior level, mentor sales support staff and promote effective team work by assisting with training; ensuring understanding of duties , systems, work flows, processes and procedures
Accurately and timely process and set-up new or updated clients in the appropriate system(s)
Other duties as assigned or requested
Qualification
Required
High School Diploma or GED
3-5 years of relevant, progressive experience in the area of specialization. Exempted experience requirements effective August 2016
Experience using Excel and Word
Verbal and written communication skills
Organizational skills
Math skills
Customer / account service experience in the group insurance or employee benefits industry within a professional office setting
Preferred
Understanding of self-funding and/or Stop Loss concepts
Knowledge of medical insurance products and terminology
Understanding of group insurance underwriting guidelines
Company
Highmark Health
Highmark Health is an integrated health care delivery and financing network.
10001+ employees
H1B Sponsorship
Highmark Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (34)
2023 (55)
2022 (75)
2021 (54)
2020 (58)
Funding
Current Stage
Late StageTotal Funding
$6.75MKey Investors
Henry L. Hillman FoundationRichard King Mellon Foundation
2025-06-11Grant· $1.75M
2021-05-10Grant· $5M
Leadership Team
David Holmberg
President and Chief Executive Officer
Karen Hanlon
Executive Vice President, Chief Operating Officer
Recent News
Seattle TechFlash
2025-12-29
Company data provided by crunchbase