FIT Technologies ยท 6 days ago
Infrastructure Support Engineer
Cleveland, OH
Full-time
Hybrid
Entry, Mid Level
$70K/yr - $85K/yrFIT Technologies is an employee-owned company headquartered in Cleveland, supporting clients throughout Ohio and in metropolitan areas in 30+ states. The Infrastructure Support Engineer ensures the stability and integrity of network services and is responsible for installing, configuring, maintaining, and supporting infrastructure hardware and software.
Information ServicesInformation Technology
Responsibilities
Supporting various client environments remotely and occasionally onsite
Processing a ticket and SLA driven workload
Supporting and maintaining various Microsoft 365 tenants
Supporting and maintaining on-premises and cloud-based environments
Qualification
Required
Experience with Windows Servers and Active Directory
Experience with AzureAD and Intune/Endpoint Manager
Experience with on-premises Exchange and Office 365
Experience working in a technical support environment
Understanding and familiarity with IT policies and procedures
Experience with cloud-based services, specifically Azure and Office 365
Experience troubleshooting LAN/WAN connectivity issues
Experience registering domain names, configuring DNS records
Ability to analyze, implement & support fixes/resolutions
Ability to interface with all levels of the organization (technical and non-technical)
Excellent organizational, communication (written & verbal)
Self-motivated and ability to work independently with minimal supervision
Bachelor's Degree or equivalent work experience
Reliable transportation and valid driver's license
May require occasional evening and weekend work
Occasional work weeks of more than 40 hours
Ability to fulfill rotating, periodic 24/7 on-call responsibilities
Ability to lift and carry IT hardware as needed
Local travel to client sites as needed
Preferred
Candidates with Microsoft certifications at the Associate or Expert level are strongly encouraged to apply
A+, MCP, Network+, CCNA and/or MCSE certifications are desirable
VMWare experience is desirable
Benefits
Health, dental, vision, life insurance
Paid time off and paid holidays
Paid Parental Leave
Employee Stock Ownership Plan
401(k) with match
Dependent Care FSA
Company
FIT Technologies
FIT Technologies is an information technology company offering managed IT services.
Founded in 1999
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Michelle Tomallo
Chief People Officer | CoFounder
Recent News
Crain's Cleveland Business
2023-06-30
Company data provided by crunchbase