Ourvita · 1 day ago
Key Account Manager
Plymouth, MN
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expOurvita is the largest Europe-based CDMO for food supplements, committed to making high-quality health and medical products accessible globally. They are seeking a skilled Key Account Manager to manage and grow relationships with key customers, ensuring strong customer service and identifying upselling opportunities.
CosmeticsManufacturingMedical Device
Responsibilities
Act as lead contact for Key accounts, managing relationships including regular communication to understand current and future business, and discuss needs
Build and strengthen customer relationships to achieve long-term partnerships
Responsible for existing Key customers’ Monthly HBI KPI’s and Quarterly Business Reviews to customers and internal business leaders
Work with other HBI businesses to cross sell to common existing customers
Schedule regular innovation sessions to present trends and prototypes
Proactively solicit, present, and see through cost savings initiatives
Maintain and grow knowledge of customer's business, competition, and industry
Work closely with internal functions to deliver business objectives that drive value to our customers
Overall responsibility for AM activities in successfully launching customer’s products within timelines
Overall responsibility for existing customer’s pricing, through development and annually
Responsible for strategic planning, budgeting, and forecasting of our existing customers
Maintain accurate customer records, keeping track of any contract updates and renewals
Utilize data to gain insights, competitive advantages, and identify white space to expand sales within existing customers
Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to customers
Create Account Plans for each key customer, highlighting strategies to develop business opportunities
Meet regularly with other team members to discuss progress and find new ways to improve business
Utilize Project Management tools to onboard customers, sponsor projects and serve as key contact
Understand and adhere to Good Manufacturing Practices
Stop any observed unsafe acts and obey facility safety rules and procedures
Correct or report any observed safety hazards
Support safety policies and programs
Qualification
Required
Eight years or more of account management experience required
Two years or more in a manufacturing environment
Ability to multi-task and adapt to a changing and fast paced environment
Effective communication skills and ability to inspire collaboration and teamwork
Ability to plan and manage at both the strategic and operational levels
Willingness to adhere to all principles of confidentiality
Must value operating in a collaborative work environment
Capable of interaction at all levels of the organization
Computer familiarity is a requirement, particularly with Microsoft Office Programs, CRM Systems and ERP Systems
Preferred
Bachelor's degree in business, sales, marketing or similar field preferred
Familiarity or prior experience in the Nutraceutical, Food/Beverage industry, or packaging experience highly preferred
Benefits
Medical, Dental, and Vision coverage
Basic Life, Accidental Death and Dismemberment (AD&D), Short Term Disability (STD) and Long-Term Disability (LTD) benefits at no cost to employees
Retirement Plan 401(k) match
Holiday pay and Paid Time Off (PTO)
Opportunities for advancement
Fitness discounts
Tuition Reimbursement
Company
Ourvita
Ourvita innovates and manufactures health supplements, medical equipment, and wellness goods.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase