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Core-Mark International · 2 days ago

Client Support Specialist (Account Manager)

Westlake, TX

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Core-Mark International is focused on supporting America’s food distribution system, and they are seeking a Client Support Specialist (Account Manager) to serve as a liaison for key customer accounts. The role involves driving growth through operational excellence, relationship management, and proactive problem-solving, ensuring timely product delivery and an exceptional client experience.

MarketingRetailWholesale

Responsibilities

Gathering new customer information, notifying Distribution Centers (OpCo), and creating opening order

Verifying that all procedures, service changes, and system modifications have been successfully communicated and applied to customer accounts

Monitoring aged inventory and developing strategies with customers and distribution centers

Collecting information (from customers and/or vendors) to set up new items

Managing customer accounts using Core-Mark proprietary systems

Maintaining reoccurring reports for customers, directors, distribution centers, and VPs

Collaborating with Account Director or Account Executive to regularly evaluate any changes in customers’ needs

Building rapport with all members of the assigned accounts team

Managing all promotional activities and ensuring products are shipped in a timely manner to all stores

Monitoring fill rates and ensuring best possible performance

Communicate developments within assigned accounts across Core-Mark

Performs other related duties as assigned

Qualification

Account managementData analysisExcel proficiencyProject coordinationInterpersonal skillsOrganizational skillsProblem-solvingTeamwork

Required

2-3 years of work experience involving direct interaction with customers, such as account management or support, with a focus on relationship building, issue resolution, and service delivery