Director of Client Services jobs in United States
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Virtasant · 1 day ago

Director of Client Services

Virtasant is a global technology services company that delivers outcomes through automation. The role involves leading strategic client accounts, ensuring delivery across complex consulting engagements, and building trusted relationships with clients to drive long-term growth.

Information Technology & Services

Responsibilities

Own delivery across complex, enterprise consulting engagements — from kickoff through execution and long-term growth
Act as the primary point of contact for clients, building strong, trusted relationships with VP- and C-level stakeholders
Step in where needed to unblock delivery, manage risk, and keep projects on track and outcomes aligned
Develop and execute account strategies and growth plans, aligned with client goals and Virtasant’s broader objectives
Grow accounts through delivery — identifying opportunities, developing relationships, and earning follow-on work by delivering value
Navigate client organizations to identify new relationships and areas for expansion
Coach and enable delivery/account teams, ensuring alignment, growth, and long-term success
Manage account operations including SOWs, forecasting, procurement, invoicing, and staffing
Bridge the gap between technical delivery teams and business stakeholders — translating strategy into outcomes

Qualification

Enterprise consulting experienceAccount managementClient relationship buildingCloud consulting AWSCloud consulting AzureCloud consulting GCPAI-based solutions deliveryDigital transformationHigh-growth environmentsRisk managementTeam coaching

Required

8+ years in consulting or professional services, leading complex technology delivery in enterprise environments
Ability to point to accounts they've grown through delivery and relationship building
Thrives in fast-moving, lean environments — comfortable wearing multiple hats and figuring things out
Credible with both executives and engineers, and knows how to keep both sides aligned
Experience managing account financials, contracts, delivery teams, and internal operations
Rolls up their sleeves and leads from the front — not from a distance

Preferred

Experience delivering AI-based solutions to large organizations
Experience in cloud consulting (AWS, Azure, or GCP)
Background in digital transformation or enterprise modernization
Experience working in a high-growth technology services or consulting environments

Benefits

Flexible, remote-first working
High-trust, high-autonomy culture
Work with a globally distributed, top-tier team

Company

Virtasant

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Virtasant is a global team of cloud experts building the next generation of cloud solutions.

Funding

Current Stage
Growth Stage

Leadership Team

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Michael Kearns
Founder and CEO
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Company data provided by crunchbase