Apply on Employer Site

Mood Health · 1 week ago

Clinical Operations Specialist

United States

Full-time

Remote

New Grad, Entry Level

$22/hr - $26/hr

Mood Health is changing how people access mental health care, believing that care should be personal and accessible. The Clinical Operations Specialist will support the operational needs of a remote behavioral health practice by onboarding clinical providers, managing schedules, and ensuring compliance with documentation.

Health CareMental Health

Responsibilities

Manage and execute the end-to-end provider onboarding process

Coordinate and maintain clinical provider scheduling and calendars

Develop, document, and optimize clinical operational workflows

Act as a central point of contact for clinical team and provider operational inquiries

Ensure adherence to internal policies and regulatory requirements within clinical operations

Support the clinical team with administrative tasks related to patient care delivery and record keeping

Identify and implement solutions to improve the efficiency and quality of clinical operations

Qualification

Provider OnboardingSchedule ManagementOperational SupportCompliance & DocumentationCommunication

Required

Experience in healthcare or behavioral health operations

Highly organized and detail-oriented

Effective communicator

Comfort working independently in a fast-paced remote environment

Support the details of the onboarding process for new clinical providers, including system setup, schedules, training coordination, and documentation management

Consistently supports provider scheduling, ensuring availability aligns with client needs, and assisting with calendar management and adjustments

Serve as a key point of contact for provider operational questions, assisting with internal processes, workflow optimization, and troubleshooting system issues

Ensure provider records, certifications, and training are accurately maintained and up-to-date in company systems

Act as a liaison between providers and internal teams to resolve operational or administrative issues efficiently