Solution Architect- Post Implementation jobs in United States
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Netsmart · 1 day ago

Solution Architect- Post Implementation

Netsmart Technologies is a healthcare software company focused on improving care delivery. They are seeking a Solution Architect to leverage expert knowledge for implementation and maintenance best practices, ensuring successful project delivery and client satisfaction.

Computer VisionHealth CareSoftware
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Responsibilities

Provide expertise during client engagement to deliver workflow and solution design to achieve defined benefits
Responsible for guiding clients through current workflows, upgrades, system changes, enhancements, and ongoing system maintenance while considering other system integration points
Critically assess client workflows and identify opportunities for integration with other solutions and potential pitfalls
Act as a primary consultant for the client’s solution troubleshooting, consultation, and knowledge transfer
Accountable for relationships with clients to provide appropriate escalation of issues, solution knowledge, and engagement support
Proactively seek to resolve escalated problems and issues using solution knowledge and expertise during installation, operation, maintenance, or testing
Manage client expectations and ensure project delivery meets goals of engagement
Coach, mentor and guide solution teams and new associates on recommended methodology practices and roles

Qualification

Netsmart EHR solutionHealth care IT implementationProject managementCPT/HCPCS codingRemittance processingBilling system maintenanceClient relationship buildingWorkflow analysisProblem-solvingCommunication skills

Required

Bachelor's degree or equivalent relevant work experience
At least 4 years of health care information technology implementation or consulting working experience
At least 2 years Netsmart EHR solution work experience
At least 1 year of project management experience
Ability to communicate effectively with technical, clinical, and operational teams
Ability to document and present architecture concepts, often narrowing complex ideas to a single overview
Ability to build strong client relationships and delivering client-centric solutions
Ability to make sense of complex, high quantity and sometimes contradictory information to effectively solve problems

Preferred

At least 2 years Netsmart EHR solution work experience (myAvatar)
Experience in Billing system maintenance or implementation
Proficient in CPT/HCPCS coding for behavioral health, including inpatient and outpatient services
Experienced with 837P/837I claims, and clearinghouse workflows
Skilled in remittance processing, 835 interpretation, and denial management
Strong A/R knowledge, including aging, reconciliation, and follow-up strategies
Familiar with eligibility verification and Medicaid/Medicare billing, including MCOs
Understanding of reimbursement models (FFS, CCBHC, case rates, DRG, value-based)
Collaborative approach to aligning billing with clinical documentation and compliance

Company

Netsmart

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Netsmart is a healthcare software company that assists in delivering whole-person, value-based care.