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NEOGOV · 1 week ago

Intake/Docket Clerk

Oakland, CA

Full-time

Onsite

Entry Level

$62K/yr - $100K/yr

2+ years exp

NEOGOV is seeking an Intake/Docket Clerk for the U.S. District Court in the Northern District of California. This role is integral to court operations, focusing on customer service and case management, processing court documents, and ensuring the efficient progression of cases through the legal system.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

U.S. Citizen Only

Responsibilities

Serve as the primary point of contact for customers, assisting them at the front desk, over the phone, and via email

Manage the assignment of judges to new attorney case openings, reassign cases, refer cases, and assign judges for newly filed criminal proceedings

Act as the main cashier for the office, processing payments and handling financial transactions

Become familiar with district-wide contacts as coordinator for call distribution inquiries

Docket, maintain, and process case information, ensuring that case progression is managed accurately and efficiently in accordance with internal controls and procedures

Notice, monitor, and manage the progression of cases to final disposition

Maintain official case records and review filed documents for conformity, taking appropriate action as necessary

Ensure that all orders and automated entries are accurately docketed

Make summary entries on the docket for all documents and proceedings

Make summary entries of documents and proceedings

Receive and docket terminating document

Perform quality control on chambers and attorney-docketed entries

Prepare and distribute clerk's notices and deficiency notices

Set schedules for briefing and record preparation

Accept, review and process documents

Review filed documents to determine conformity and take appropriate action and follow up with rules, practices and filing requirements

Prepare correspondence regarding file inquiries, docket sheets, and other file request information

Check for prior or prohibited filing

Monitor for release of exhibits and sealed documents

Verify and issue summons

Process notices of appeal payments and distribute appeal-related documents to docket clerks

Receive incoming mail packages over the counter

Record and manage log for outgoing mail packages

When available, collect and distribute packing slips for procurement

Perform criminal and civil docketing making summary entries on all documents and proceedings

Provide information to public, bar, and the court

Transmit records to appropriate court

Ensure event codes are entered accurately

Operate a variety of copying and records equipment

Answer and route incoming calls

Provides case opening, cashiering, and other assistance as needed

Perform other duties as assigned

Qualification

Case managementCustomer serviceDocument processingDatabase managementCashieringAnalytical reasoningProofreadingFederal court experienceDetail-orientedTime managementCommunication skillsOrganization skillsWork under pressure

Required

The successful applicant must have two years specialized experience, including at least one year specialized experience at or equivalent to CL-24

For placement at salary levels above minimum up to and including step 25, the successful applicant must have at least two years specialized experience equivalent to work at CL-24

Specialized Experience is progressively responsible clerical experience that is in, or closely related to, the work of the position and which has demonstrated the particular knowledge, skills, and abilities to successfully perform the duties of the position and involves the routine use of automated software and keyboarding for word processing, data entry and report generation

Preferred

Ability to communicate effectively with a variety of people with a positive, upbeat manner

Ability to do detail-oriented work with limited supervision

Experience which reflects the ability to work under pressure and deal with change

Demonstrable ability to successfully manage multiple competing priorities

Knowledge of and skill in working with databases and other typical office software programs

Knowledge of the case assignment process

Knowledge of procedure for public access to court files

Skill in checking for prohibited filings and unpaid fees on prior filings

Knowledge of how to process, issue, and certify documents

Proven analytical reasoning skills and sound judgment

Prior federal court experience

Excellent verbal and written communications skills

Excellent organization and time management skills

Excellent spelling, grammar, and proofreading skills

Cashiering experience

Bachelor's Degree

Benefits

A minimum of 11 paid holidays per year

Paid annual leave in the amount of 13 days per year for the first three years, 20 days per year after 3 years, and 26 days per year after fifteen years.

Paid sick leave in the amount of 13 days per year

Federal Employees’ Retirement System (FERS)

Optional participation in the Thrift Savings Plan (with up to 5% employer matching contributions)

Federal Employees Health Benefits Program (FEHBP)

Federal Dental and Vision Insurance Program (FEDVIP)

Federal Employees’ Group Life Insurance (FEGLI)

Flexible Benefits Program

Commuter Benefit Program, (Public Transportation subsidy up to $130 per month)

Long-Term Care Insurance

Professional Liability Insurance

Employee Assistance Program (EAP)/Work Life Services