Advisor Support Associate jobs in United States
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Prime Capital Financial · 1 week ago

Advisor Support Associate

Prime Capital Financial is seeking an Advisor Support Associate to support their advisory team. The role involves coordinating client service activities, preparing meeting materials, and providing direct support to the Director of Retirement Investment Plan Strategy.

Asset ManagementFinanceFinancial ServicesWealth Management
Hiring Manager
Amanda Dugger
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Responsibilities

Assist advisors with day-to-day service needs for retirement plan and wealth management clients
Prepare, update, and organize quarterly review reports, investment summaries, and meeting packets
Support participant-level services, including enrollment meetings, educational sessions, and follow-up communications
Respond to client inquiries promptly and professionally, ensuring a positive client experience
Assist with preparing investment research, fund analysis, and market commentary for internal and client-facing use
Help update and maintain investment review templates, IPS documents, watchlists, and fund monitoring tools
Coordinate data requests, reporting cycles, and project timelines related to the firm’s investment strategy initiatives
Provide administrative and operational support to ensure smooth execution of investment committee activities and deliverables
Help track industry trends, product changes, and regulatory updates relevant to retirement plan investment oversight
Maintain accurate client records, files, and CRM updates
Process service requests such as distributions, rollovers, contributions, and account maintenance
Coordinate with custodians, recordkeepers, and internal departments to ensure timely completion of tasks
Track outstanding items and ensure advisors remain informed of service progress
Assist with scheduling and preparing materials for enrollment meetings and financial wellness sessions
Support marketing and communication efforts for participant outreach, reminders, and follow-ups
Monitor enrollment trends and support advisors in identifying opportunities for participant engagement
Create and refine report templates, including quarterly review packs and benchmarking documents
Maintain documentation standards, ensuring compliance with internal procedures and industry regulations
Help ensure timely delivery of reports and materials to advisors and clients

Qualification

Financial services experienceClient support experienceMicrosoft Office SuiteCRM tools proficiencyOrganizational skillsCustomer-centric mindsetWritten communicationVerbal communicationTime-management skills

Required

Bachelor's degree in business, finance, or related field (preferred)
1–3 years of experience in financial services, retirement plans, client support, or operations
Strong attention to detail with excellent organizational and time-management skills
Proficiency in Microsoft Office Suite; comfort with CRM tools and financial platforms
Strong written and verbal communication skills
Ability to manage multiple priorities in a fast-paced environment
Customer-centric mindset with a desire to support client and advisor success

Preferred

Proactive, resourceful, and eager to learn
Comfortable working independently and as part of a team
Able to maintain professionalism and confidentiality
Driven by delivering high-quality service, accuracy, and consistent follow-through

Company

Prime Capital Financial

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Prime Capital Financial is a dynamic, growth-oriented company with offices spread across the United States.

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
ABRY Partners
2023-07-12Private Equity

Leadership Team

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Jania Stout
President, Financial Advisor
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Company data provided by crunchbase