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Focus on WD · 1 week ago

ServiceNow RPA Architect

United States

Contract

Remote

Senior Level, Lead/Staff

$70/hr - $80/hr

8+ years exp

Focus on WD is seeking a skilled ServiceNow RPA Architect to lead the design, migration, and implementation of robotic process automation solutions within the ServiceNow platform. The role involves hands-on architecture, migration planning, automation design, and optimizing existing solutions for improved performance.

Staffing & Recruiting

Hiring Manager

Mark Gyles

Responsibilities

Migrate existing bots/workflows from platforms like UiPath, Blue Prism, or Automation Anywhere to ServiceNow RPA

Estimate, design, develop, and implement new ServiceNow RPA automations aligned with industry best practices

Analyze and document current business processes to convert them into accurate and efficient ServiceNow automated workflows

Optimize and enhance existing ServiceNow RPA solutions for improved performance and scalability

Work cross-functionally with enterprise architecture, business analysts, and development teams to ensure successful integration with broader enterprise systems

Troubleshoot and resolve post-deployment issues to ensure reliability and minimal downtime

Continuously monitor RPA trends and innovations in ServiceNow Design Studio to drive adoption of new capabilities and improvements

Qualification

ServiceNow RPA ArchitectRPA migration experienceServiceNow RPA Design StudioUiPathBlue PrismAutomation AnywhereAutomation strategiesBusiness process automationWorkflow reengineeringProblem-solving skillsCommunication skillsCollaboration skills

Required

Proven experience as an RPA Architect, with hands-on migration experience from legacy RPA tools to ServiceNow

Strong knowledge of ServiceNow RPA Design Studio, including design patterns, components, and workflow orchestration

Demonstrated ability to analyze and convert existing automation workflows into optimized ServiceNow RPA solutions

Experience developing robust automation strategies while minimizing business disruption during migration

Excellent problem-solving skills and the ability to support troubleshooting, performance tuning, and post-go-live enhancements

Strong communication and collaboration skills, with the ability to liaise across technical and business teams

Familiarity with ServiceNow platform capabilities, especially related to integration and automation modules

Preferred

8–10+ years in RPA/automation roles, with at least 3+ years in ServiceNow RPA

Deep understanding of business process automation and workflow reengineering

Experience with ServiceNow integration and platform extension to support end-to-end enterprise automation

Skilled in handling RPA performance, scalability, and support in production environments

Self-driven, technically adept, and up to date with RPA trends and ServiceNow automation releases

Company

Focus on WD

Focus on WD: Your Trusted Partner in Workday Recruitment We are 100% dedicated to recruitment within the Workday ecosystem and proud to be an official Workday Staffing Partner.

Founded in 2015

London, England, GB

11-50 employees