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Valley Bank · 4 days ago

Incident and Crisis Management Lead

New York, NY

Full-time

Onsite

Senior Level

5+ years exp

Valley Bank is a leading relationship bank built for growth, with nearly 100 years of experience in the industry. The Incident & Crisis Management Lead is responsible for overseeing the organization's incident and crisis management efforts, focusing on developing and implementing strategies for preparedness and recovery from unforeseen events.

Banking

Responsibilities

Maintain and update Valley Bank's Incident & Crisis Management (ICM) plan, policies, and documentation in alignment with industry standards and regulations

Lead and coordinate cross-department ICM teams, including activation of the framework during emergencies and providing 24/7 support when required

Conduct risk assessments, scenario planning, and resiliency exercises; oversee post-incident analysis, evaluations, and continuous improvement

Deliver training and workshops for employees and ICM teams; manage communication strategies and protocols for internal and external stakeholders

Collaborate with business leaders, governance teams, and third-party vendors to review plans, validate alternate site programs, and ensure disaster recovery readiness

Participate in audits, examinations, and resiliency projects while staying current with best practices and regulatory requirements

Qualification

FFIEC Business Continuity ManagementBusiness ContinuityDisaster RecoveryOperational ResiliencyUS Financial Institutions knowledgeMSOffice SuiteCertified Business Continuity PlannerCommunication skillsTrainingWorkshopsRisk assessments

Required

Thorough knowledge & understanding of FFIEC's Business Continuity Management framework

Strong background in Business Continuity, Disaster Recovery and Operational Resiliency knowledge

Strong written & verbal communications skills and the ability to interface with all levels of management

Strong background and understanding of US Financial Institutions key functions, processes and resources

Proficient in MSOffice Suite (Word, Excel, PowerPoint, Visio, and Project Management applications)

High School diploma or GED and 5 years of experience developing, implementing and managing incident and crisis management programs for financial institutions

Certified Business Continuity Planner (CBCP) or similar industry certification