YCharts · 3 days ago
Information Technology Analyst (Part-Time)
Chicago, IL
Part-time
Hybrid
Entry Level
$45K/yr - $50K/yr
1+ years expYCharts empowers wealth managers with a SaaS platform for investment decisions. They are seeking a Junior Information Technology Analyst to support IT operations, providing technical support and managing hardware and software inventories.
AnalyticsData VisualizationFinanceFinancial ServicesFinTechSoftwareStock Exchanges
Hiring Manager
Maddie Hoose
Responsibilities
Provide Tier 1–2 technical support for employees across Windows and macOS environments
Assist with onboarding and offboarding activities, including device provisioning, account setup, and access management
Maintain and manage hardware and software inventories, including asset tracking, lifecycle management, and documentation of assigned devices and applications
Support endpoint management and patching activities using Jamf and NinjaOne
Troubleshoot hardware, software, and connectivity issues for onsite and remote users
Assist with identity and access management tasks in Okta and Google Workspace
Support network-related requests and troubleshooting in Cisco Meraki environments
Assist with monitoring and responding to endpoint security alerts in CrowdStrike
Support SaaS tools, including Zoom, GitHub, and AWS (basic access and user support)
Document incidents, requests, and procedures in the IT service management system
Follow established security, access control, and compliance procedures (e.g., SOC 2)
Qualification
Required
1–2 years of professional experience in an IT support, helpdesk, or systems support role
Working knowledge of Windows and macOS troubleshooting
Familiarity with endpoint management or MDM tools (Jamf experience strongly preferred)
Basic understanding of identity and access management concepts
Exposure to cloud-based productivity tools (Google Workspace, Zoom)
Foundational understanding of networking concepts (Wi-Fi, VPNs, DNS)
Interest in IT security and best practices in a compliance-driven environment
Strong customer service and communication skills with a consistent focus on delivering a positive end-user experience
Ability to work independently during onsite hours and manage competing priorities
Preferred
CompTIA A+
CompTIA Network+
CompTIA Security+
Benefits
100% employer-paid health, dental, and vision insurance.
401(k) match to support your financial future.
Opportunities for internal mobility and cross-functional collaboration.
Flexible time off, vacation days, sick days, and a celebration day.
Paid parental leave to support work-life balance.
Professional development stipend to help you grow in your career.
Hybrid work schedule with flexibility to work both in-office and remotely.
Summer hours so you can enjoy more sunshine.
Recognition programs to celebrate contributions and milestones.
Modern, centrally located offices stocked with premium snacks, coffee, beverages and weekly lunch credits to fuel your day.
Regular team events, celebrations, and company-wide gatherings that keep our culture connected and collaborative.
Company
YCharts
YCharts is a financial software company providing investment research tools including stock charts, stock ratings, and economic indicators.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$14.65MKey Investors
Morningstar
2020-10-09Acquired
2015-05-18Series C· $6M
2013-05-09Series B· $3.9M
Leadership Team
Sean Brown
President and CEO
Nick Kocinski
CFO
Recent News
2025-09-23
2025-09-19
2025-09-15
Company data provided by crunchbase