CoxHealth · 2 weeks ago
Clinic Financial Navigator Team Lead
Springfield, MO
Full-time
Onsite
Entry, Mid Level
1+ years expCoxHealth is a leading healthcare system serving 25 counties across Southwest Missouri and Northern Arkansas. They are seeking a Patient Financial Navigator Team Lead who will provide support to the Patient Access Services team, coordinate training for new team members, and assist with various duties in the absence of the Supervisor.
Oncology
Responsibilities
The Team Lead answers questions regarding workflow or system functions and issues, helps troubleshoot, and reports issues as needed to Supervisor and/or appropriate teams
The Team Lead coordinates and/or facilitates training of new team members along with their Supervisor and assists in team member assignments, re-assignment of work duties, and carries other duties as assigned
The Team Lead helps cover certain duties in the Supervisor’s absence, with support from the Supervisor’s Peer Supervisor and/or Manager
The Lead may use independent judgement in issue resolution, staff scheduling, etc.; and will report escalation needs as appropriate
Qualification
Required
High school diploma or equivalent
1 year related Patient Access Experience
Must obtain Certified Application Counselor (CAC) and Navigator license through the Missouri Department of Commerce and Insurance within 90 days of hire and subsequently maintain licensure during the duration of employment at CoxHealth
Preferred
2 years of experience Patient Access Experience
Customer Service
CHAA or CRCR
Benefits
Medical, Vision, Dental, Retirement Plan with employer match, and many more!
Company
CoxHealth
CoxHealth focuses on cancer care, dermatology, diabetes care, emergency services, and more.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Kyle Brown
Vice President & CMCO
Matthew Turner
VP of Operations
Recent News
Springfield Business Journal
2026-01-22
Springfield Business Journal
2025-12-24
Springfield Business Journal
2025-12-22
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