Russell Tobin ยท 1 day ago
Credit Analyst
Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. They are seeking a Credit Analyst to manage high-risk function queues, document customer requests, and participate in process improvements to enhance operational excellence.
Responsibilities
Be the subject matter expert while managing multiple high-risk function queues
Documenting steps taken, while efficiently and accurately completing customer requests through casework
Workload will consist of high-risk casework such as Credit Bureau disputes and notifications
Participating in projects or process improvements to drive operational excellence
Research escalated customer disputes and requests and provide customer-centric resolutions
Abide by applicable regulatory and departmental policies and procedures
Contribute feedback to develop new content and refine the existing processes and procedures
Qualification
Required
Strong analytical ability required
Prior credit bureau dispute and operations experience
QA and UAT of Metro2 mapping and mitigation of rejections
Proficient skills with Excel, Word, PowerPoint required
Preferred
Prior experience working with the major credit bureaus and their propriety products preferred
Prior financial industry experience
Prior data furnishing experience preferred
Experience using SQL, SAS, or comparable data mining and query tools a plus
Bachelor's degree preferred or equivalent work experience
Company
Russell Tobin
Russell Tobin is a staffing and recruiting company that provides recruitment and staffing advisory services.