Ramsay Corporation ยท 1 week ago
Operations Administrative Support Specialist
Ramsay Corporation has been a leader in employment assessments and HR consulting services for nearly 50 years. They are seeking an Operations Administrative Support Specialist to assist their operations team by providing client support, processing orders, and preparing documents while demonstrating strong attention to detail and communication skills.
ConsultingHuman ResourcesManagement ConsultingPublishingStaffing Agency
Responsibilities
Provide client support via phone and email to assist in filling testing needs and answering questions
Process orders to include placing orders on behalf of the customers/clients by phone, through email, or through the online ordering system. This includes all actions related to the order including the physical assembly of orders for paper products
Perform data entry and analysis of information from multiple sources in a consistent manner
Prepare documents for all stages of a process from original creation to final format ready to be delivered to the client
Critically proofread and edit documents to ensure there are no errors in the final product. This includes the formating of word documents, technical images, and excel spreadsheets as examples
Learn and effectively use different software products and platforms to accomplish a variety of tasks
Qualification
Required
High school diploma required
Customer service: 2 years (Required)
Ability to relocate to Upper St. Clair, PA 15241 before starting work (Required)
Strong attention to detail
Working understanding and proficiency of MS Office programs
Ability to operate office equipment such as printers and fax machines
Excellent written and verbal communication skills, especially over the phone and email
Robust organizational skills with a demonstrated ability to prioritize tasks and quickly move from task to task
Demonstrate excellent verbal and written communication skills
Create and proofread documents to ensure errors are not passed on to the next process
Demonstrate a strong attention to detail in high complex and technical documents
Smoothly transition between multiple tasks as needed based on business needs
Demonstrate a mastery of the Microsoft Office suite of programs, particularly Word, Excel and Outlook
Learn and effectively use different software products and platforms to accomplish a variety of tasks
Preferred
Associate Degree and/or 2-3 years past experience in clerical work preferred
Benefits
Casual work environment
Employer-contributions to employee 401k plan after provisional period
Paid holidays
PTO
401(k)
Paid time off