Five Below · 1 day ago
Customer Experience Manager
Tulsa, OK
Full-time
Onsite
Mid LevelFive Below is a dynamic retail brand known for delivering a fun and engaging shopping experience. The Customer Experience Manager will oversee and enhance the shopper experience, ensuring exceptional customer service and fostering a welcoming store environment.
RetailSalesShopping
Responsibilities
Oversee and enhance the shopper experience
Ensure exceptional customer service
Foster a welcoming store environment
Manage the store team
Resolve customer inquiries
Implement company initiatives
Organize merchandising and operational tasks
Drive team performance to meet and exceed store goals
Qualification
Required
Strong skills in customer service, problem-solving, and relationship-building to create an exceptional shopping experience for customers
Proven ability to manage, motivate, and develop a team; effective communication and leadership capabilities to drive team success
Capacity to handle multiple priorities, organize tasks effectively and maintain a high-energy, efficient work environment
Familiarity with retail operations, merchandising, and sales strategies to achieve performance goals
A proactive and flexible approach to work in a dynamic and fast-paced environment, with innovative thinking and problem-solving skills
High school diploma or equivalent required; some college education or additional certifications are a plus
Preferred
Previous retail or management experience
Company
Five Below
Five Below, Inc. operates a chain of retail stores in the United States. It offers sporting goods, games, wearables and jewelry,
Founded in 2002
10001+ employees
H1B Sponsorship
Five Below has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (5)
2023 (13)
2022 (15)
2021 (7)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$211MKey Investors
Advent International
2012-07-19IPO
2010-10-29Private Equity· $194M
2008-09-15Private Equity· $17M
Leadership Team
T
Thomas G. Vellios
Founder and CEO
K
Kenneth R. Bull
COO at Five Below
Recent News
Business Insider
2025-12-21
2025-12-19
Company data provided by crunchbase