Brooksource · 5 days ago
Entry Level Business System Analyst
Brooksource is seeking a Business Systems Analyst I to support their telecommunications client Charter’s provisioning organization. This entry-level role involves assisting senior analysts in requirements documentation, process mapping, and stakeholder collaboration while gaining exposure to complex telecom systems.
Responsibilities
Support senior Business Systems Analysts in requirements-gathering sessions by capturing notes, decisions, and action items
Document clear, concise, and testable user stories, functional requirements, acceptance criteria, and business rules in JIRA
Create and maintain basic process documentation (L0–L1 flows, swimlane diagrams) using Visio or Lucidchart
Assist with backlog management, including linking stories to epics, maintaining accurate statuses, and tracking dependencies and impacts
Coordinate stakeholder communications, including meeting agendas, minutes, and documentation stored in SharePoint
Support Joint Application Design (JAD) sessions and User Acceptance Testing (UAT) by clarifying requirements, reproducing issues, and documenting results
Perform basic data validation, such as reviewing API payloads, configuration values, or system outputs, and escalate discrepancies for review
Independently research information in tools such as JIRA, SharePoint, and Chalk to answer questions and prepare meeting summaries
Qualification
Required
0–2 years of experience as a Business Analyst or Business Systems Analyst (internships, academic projects, or coursework accepted)
Bachelor's degree in business, Information Systems, Computer Science, or a related field (or equivalent experience)
Strong written and verbal communication skills
Strong analytical skills with attention to detail
Ability to organize and manage documentation, meeting materials, and action items
Basic understanding of databases, APIs/web services, and system architecture concepts
Ability to adapt and support multiple priorities in a fast-paced environment
Experience using JIRA (issues, epics, dashboards)
Experience using Microsoft Visio or Lucidchart
Experience using SharePoint
Experience using Microsoft 365 (Excel, Word, Teams)
Preferred
Exposure to telecommunications, cable, or provisioning/activation workflows
Foundational understanding of Agile and/or Waterfall methodologies
BA or Agile-related certifications or coursework (ECBA, CCBA, Agile BA)
Experience creating BPMN process flows
Company
Brooksource
Brooksource is a single source for project and supplemental support through contract employment, contract-to-hire labor employment.
H1B Sponsorship
Brooksource has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Recent News
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