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MUSC Health · 1 week ago

UNIV - Administrative Assistant - Surgery: Surgical Oncology

Charleston

Full-time

Onsite

Entry Level

2+ years exp

The Medical University of South Carolina is actively recruiting for an Administrative Assistant in the Department of Surgery, Division of Surgical Oncology. This role involves scheduling patient surgeries, acting as a liaison for patients and their families, and coordinating with various departments to ensure smooth surgical procedures.

Health CareHospitalMedical

Responsibilities

Responsible for scheduling patient surgeries including combo cases with multiple specialties. Inform patients of their surgery workup, other required appointments, and diagnostic tests and procedures required prior to surgery. Informs patients of their time and date of surgery along with their appropriate instructions for surgery. Responsible for receiving and/or creating all posting slips that are generated by the assigned department's surgeons, residents, or administrative staff. Posts the surgeries with the correct codes to the appropriate operating room, hybrid room, Cath lab, VIR on the hospital scheduling system. Vascular Access cases are posted at ART, VIR HW, and EH5 at Main and are scheduled based on patient’s availability due to dialysis schedules. Contacts company reps to ensure required equipment/devices are on hand for surgery dates. . Handles any changes that has taken place after the schedule has been completed, which includes taking care of cancellations, recalling patients, binding operating rooms for add-ons and emergency cases that are received. Forwards surgery information to all appropriate areas including but not limited to surgery teams, preop, Medical records, financial counseling, administrative staff, clinical staff

Acts as a liaison for patients and their families to include surgery scheduling, correspondence regarding patient expectations, follow up, secure/confirm pre- op appointments and schedule post op appointments when appropriate; complete follow up phone encounter in electronic record for documentation purposes

Assist physician, residents, and staff to coordinate surgeries with the operating room chief nurse for the department. Constantly stay in contact with the surgical team and the administrative staff; and most importantly the operating room to ensure the surgeons are accommodated and their surgical procedures flow smoothly. Provide documentation for instrumentation that is needed to have the operating room stocked and set up appropriately for each surgical case. Provide the chief nurse with the name of the sale's rep and company they represent and the corresponding surgical case. The operating room should expect to receive trays or equipment that are not stocked in the hospital. These trays are delivered directly to the operating room. Confirm these items have been ordered and purchase orders have been given with the OR. Invites other departments such as Pathology to the case when needed

Describes, expands, and clarifies responses to any questions not answered by faculty or residents related to preoperative preparation, proposed intra-operative surgery, or post-operative inpatient/outpatient care. Confirms receipt of required patient workup information (H & P, consent form, etc.?), Screens for participation in classes, receipt of medical clearances, dental clearances, nicotine testing, Covid Vaccination/testing; phone screens and anesthesia appointments. Ensure that any ancillaries that were requested prior to surgery have been performed and results obtained if done at an outside facility. Reiterate holding blood thinners for the appropriate timeframe indicated by surgeon for the surgical procedure along with holding GLP-1 and any additional medications that need to be held. For cancer patients, coordinate surgery around chemotherapy and/or radiation therapies. For cancer patients book surgeries as soon as possible to help with survivability as first appointment to treatment/surgery is vital for patient’s longevity

Coordinates the case schedule with the necessary departments within the hospital and schedules special request for Anesthesia, PICU and SICU beds, etc. so they will be present when needed for a particular procedure

Other duties as assigned

Qualification

Surgery schedulingPatient liaisonElectronic record documentationCoordination with departmentsCommunication skills

Required

A high school diploma and two years work experience that is directly related to the area of employment

A bachelor's degree may be substituted for the related work experience

Some positions require a valid driver's license and good driving record; or correctable vision of 20/40 in both eyes, with or without conventional lenses, and physical qualifications in accordance with Federal Motor Carrier Safety Regulations, Section 391.41; or AAVMA certification

Some positions require eligibility for bonding

Company

MUSC Health

MUSC Health provides health-care services through its patient- and family-centered care, education, research, and various partnerships. It is a sub-organization of Medical University of South Carolina.

Founded in 1824

Charleston, South Carolina, USA

10001+ employees