Customer Service Specialist - Tampa jobs in United States
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West Shore Home · 22 hours ago

Customer Service Specialist - Tampa

positionTampa, FL
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$20/hr - $22/hr

West Shore Home is a technology-driven home improvement company specializing in high-quality remodels. The Division Customer Service Specialist will be responsible for providing exceptional customer service regarding post-installation services and addressing customer requests through various communication channels.

Building MaterialConsultingReal Estate

Responsibilities

Accountable for providing 5-star customer service to West Shore Home’s customers regarding post-installation services
Responds to customer requests (that arrive via phone, email, text, website, or through other Company employees) for support due to issues relating to post-installation services
Responds to customer requests (that arrive via phone, email, text, website, or through other Company employees) for support due to issues relating to post-installation services
Responds to customer requests (that arrive via phone, email, text, website, or through other Company employees) for support due to issues relating to post-installation services

Qualification

SalesforceCustomer serviceCommunication skillsProblem-solving skillsTeam collaboration

Required

High School Diploma or equivalent required
Must have a valid smart phone or smart device to log in to Company required systems using two-factor authentication

Preferred

Experience with Salesforce preferred

Benefits

Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
401(k) plans with company match
HSA plan with company match
Paid holidays and paid time off (PTO)
Employee Referral Program
Employee Discount Program
Paid training and unlimited professional growth potential

Company

West Shore Home

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West Shore Home is a construction firm dealing in home improvement services.
dateFounded in 2006
location
Mechanicsburg, Pennsylvania, USA
people-size1001-5000 employees
web-link
http://westshorehome.com

Funding

Current Stage
Late Stage

Leadership Team

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Kedar Revankar
Chief Operating Officer
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Recent News

Morningstar.com
West Shore Home Enters Nashville Market as Homeowners Choose Renovation Over Relocation
2025-11-14
The Philadelphia Inquirer
A Pennsylvania home remodeler’s gift helps Penn State remodel Beaver Stadium and its name
2025-08-30
Business Wire
Who is West Shore Home—and Why Is Their Logo Now on the Field at Beaver Stadium?
2025-08-21
Company data provided by crunchbase