Crowell & Moring ยท 1 week ago
Assistant Manager of Billing
Washington, DC
Full-time
Onsite
Mid, Senior Level
$96K/yr - $146K/yr
5+ years expCrowell & Moring is a professional services organization, and they are seeking an Assistant Manager of Billing to lead billing operations within their designated team. This role focuses on achieving efficiency, accuracy, and delivering high-quality service to clients while managing daily operations and supervising team activities.
ConsultingLegal
Responsibilities
Directs daily billing activities including processing billing edits, issuing invoices and handling reporting requirements, ensuring timeliness and accuracy
Aligns team resources for optimal service delivery, offering support and coverage as needed, including outside of normal business hours
Assigns workload and supervises major billing projects, providing guidance on complex billing arrangements
Maintains compliance with client rates, e-billing requirements and adherence to outside counsel guidelines, while proactively addressing related issues
Collaborates with Collections, Accounts Payable, Conflicts, and E-Billing teams to resolve discrepancies and improve current processes
Communicates with Billing Partners and external clients, as appropriate, to respond to inquiries and resolve issues
Conducts annual performance evaluations, identifies training needs, and provides mentoring and performance management to enhance team capabilities
Monitors periodic billing and ebilling status reports to ensure timely and accurate completion
Partners with the Collections team to resolve unallocated cash balances and address billing issues impacting the collection process
Maintains and updates client billing instructions and ensures the smooth introduction of Billing Coordinators to their assigned teams and billing lawyers
Proactively identifies and develops solutions to reduce internal work cycles and eliminate process inefficiencies
Qualification
Required
Ability to supervise/manage team of professional billers and coordinate workflow, provide effective feedback and prepare annual reviews
Demonstrated ability to communicate clearly and effectively, both orally and in writing with attorneys, staff, vendors and clients
Demonstrated ability to provide quality client service to both internal and external contacts, regarding matters of a routine nature
Demonstrated ability to organize and prioritize work in a dynamic and complex environment to meet deadlines and daily requirements
Must be detail-oriented and demonstrate a commitment to accuracy and thoroughness
Demonstrated knowledge of basic accounting concepts and internal controls
Experience with ebilling including the Ebilling Hub and common third-party vendor platforms
Advanced proficiency in Microsoft Excel and other Microsoft suite applications
Demonstrated advanced knowledge of 3E or other similar account system with the ability to instruct others in its use
The position requires a Bachelor's Degree in Accounting or related field. Equivalent training and experience may substitute for education
The position requires a minimum of five (5) years of experience in billing that includes direct supervision of others
Preferred
Experience in a professional services organization
Benefits
Healthcare
Vision
Dental
Retirement
All-purpose leave
Back up childcare
Wellness programs
Cultural events
Social activities
Company
Crowell & Moring
Crowell & Moring is an international law firm headquartered in Washington, D.C.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Fenoughty
Chief Financial Officer
Joseph Palermo
Chief Operating Officer
Recent News
2025-12-06
2025-11-13
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2025-11-11
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